> Markdown version of [/jobs/ext/1632631-tier-2-support-engineer-production](https://www.wearedevelopers.com/jobs/ext/1632631-tier-2-support-engineer-production). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 2 - Support Engineer Production - **Company:** Warner Bros. Discovery - **Location:** Uxbridge, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Cloud Services, 3-tier Architectures - **Published:** July 17, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=843687f055b7c616 ## About the Role * Strong understanding of the production engineering environment. * Strong understanding of the broadcast chain. * Outstanding troubleshooting skills. * The ability to fault find from first principles. * Stays calm, but excels in high pressure and time critical broadcast production environments. * Extensive Broadcast technical background (IP video 2110, AES 67, NMOS, UHD & HD video, HDR & SDR video, 5.1 & Dolby Atmos audio, Graphics, VR/AR, replay and codecs…) * Good understanding of IT technologies and the associated challenge (network, virtualization, storage, cloud services, security…) * Ability to learn and keep up with technical changes, in a constantly changing environment. * Ability to prioritise. * Excellent communications and documentation skills. * Strong team member with self-motivation and consistent customer service understanding the needs of the business. * An appreciation of project management. * Working knowledge of health & safety best practice. The above requirements are desirable but not essential. Candidates with a strong technical background, drive to learn and aptitude, will be considered. #TECH Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. ## Description In this role you will be responsible for the support of live productions for TNT Sports and Discovery/ Eurosport. We support a number of sport productions such as football, cricket, rugby and cycling. The role is part of the Broadcast engineering team providing engineering tier 2 (old tier1) support for studios, production and post-production with a keen focus on delivering for our operational and production partners. As part of the wider engineering group, you will work closely with the Tier 1 teams in Chiswick and Paris. Also working with the Tier 2 and Tier 3 (COE) teams to resolve issues and continuously improve the broadcast platforms, as well as being involved in wider projects with leading industry experts. The role is based in Stockley Park, London working on a shift-based pattern including weekends and occasional nights. Some work on other sites, particularly Chiswick Park, will be required. The ideal candidate will be an organised and skilled Production Support Engineer, who represents the very best of our Broadcasting Profession. Key responsabilities * Ensure delivery of all engineering requirements, alongside other engineering teams. * Work with Production, to ensure the smooth running of live events. * Implement ticketing through to resolution, carry out repairs and maintenance. * Work on team projects as required, assist the Projects team with large scale work. * Ensure that shared technical documentation is updated, and that good communication is practiced. * Assist Management and the Lead Broadcast Engineers as required. * Respond to all stakeholders in a positive, friendly and proactive manner. * Follow a health & safety culture, with relevant maintenance, and safe operating practices. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Cloud-nativeApplications- What’s the buzz about](https://www.wearedevelopers.com/videos/55-cloud-nativeapplications-what-s-the-buzz-about) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)