> Markdown version of [/jobs/ext/1633218-deskside-support-technician-stuttgart](https://www.wearedevelopers.com/jobs/ext/1633218-deskside-support-technician-stuttgart). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Deskside Support Technician - Stuttgart

- **Company:** Cognizant
- **Location:** Stuttgart, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Apple IOS, Apple Mac Systems, Business Software, Microsoft Office, Break Fix
- **Published:** July 16, 2026
- **Apply:** https://www.adzuna.de/details/5781778891

## About the Role

Strong communication skills.
**Proficiency in German**
to collaborate with German?speaking teams and clients ( **Language level C1-C2**
of the Common European Framework of Reference for Languages (CEFR))
Strong analytical and troubleshooting abilities.
Solid understanding of
**Microsoft Windows Operating Systems** .
Strong working knowledge of
**MS Office**
and standard business applications.
Excellent customer support and stakeholder-facing skills.
**2?4 years**
of deskside or field support experience.
A+, MCP, MCSE or equivalent certifications (desired).
**Technical Skills**
Basic knowledge of:
Networks
Telecom
Compute/storage
**Advanced knowledge of macOS & iOS environments**
and related administration.
Advanced understanding of
**macOS imaging & endpoint deployment** .
Basic understanding of
**policies, user certificates, and keychain**
design/management.
Advanced mobile device support expertise.

## Description

As a
**Deskside Support Technician (d/f/m) - Level 2** , you will oversee field support operations across one or multiple sites and ensure high-quality technical service delivery. In this role, you serve as a key point of escalation, provide VIP support, guide junior team members, and manage on-site operational activities. You will deliver IMAC services, break-fix support, system imaging, and contribute to special customer-driven initiatives. This role is fully onsite in a manufacturing?focused environment in Stuttgart.
**Work Model ? 100% Onsite (Stuttgart, Germany)**
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role?s business requirements, this is an onsite position requiring
**5 days a week**
in a client or Cognizant office in
**Stuttgart, Baden Wrttemberg** .
**Key Responsibilities**
**Site Lead Responsibilities**
Responsible for Field Support (FS) operations across
**one or multiple sites** .
Provide
**VIP support**
and oversee the on-site support team.
Offer
**technical training**
to junior team members.
**Technical Support & Operations**
Deliver
**IMAC (Install, Move, Add, Change)**
services.
Perform
**break?fix**
support for end-user hardware and software.
Stage, build, and image systems using the
**standard client image (eCore)** .
Provide support for handhelds, rugged devices, laptops, and scanners used on the
**Manufacturing Shop Floor** .
Complete
**special projects**
as requested by the customer.
Conduct
**data collection and preservation**
activities relevant to migrations and
**eDiscovery** .


## Related Videos

- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Inside Mercedes-Benz: How CIO Katrin Lehmann is Empowering 5,000 Developers and Driving Digital Change](https://www.wearedevelopers.com/videos/1360-inside-mercedes-benz-how-cio-katrin-lehmann-is-empowering-5-000-developers-and-driving-digital-change)
- [Fast, Confident, and Wrong: When AI Fails at Accessibility](https://www.wearedevelopers.com/videos/100030-fast-confident-and-wrong-when-ai-fails-at-accessibility)
- [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)