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# IT Support

- **Company:** REQ Solutions
- **Location:** San Antonio, TX, United States
- **Salary:** $46,363.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Active Directory, Computer Maintenance, Computer Networks, Desktop Computing, Issue Tracking Systems, Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Peripherals, Laptops
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9fe8566fff23a26c

## About the Role

Do you have experience in Software installation?, Do you have a Associate's degree?, * Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related field from an accredited university.

 * Relevant work experience in an IT Technical environment.
 * Experience with installation, configuration, support, trouble-shooting and maintenance of personal computers and hardware.
 * Basic knowledge of PC networking concepts and terminology, with familiarity of Windows Active Directory.
 * Familiar with LCD projectors and TV/Monitor.
 * Basic knowledge of setup, support, and maintenance of printers, and plotters.
 * Experience with installation, configuration, support, trouble-shooting and maintenance of Microsoft Office products, like Word, PowerPoint, Excel, Visio, and Project.
 * Ability to develop and maintain working relationships with customers and support teams.
 * Strong analytical and problem-solving abilities.

(Desktop Support, Client support, Technical support, IT Technician, Help desk support, Support specialist, Installation, configuration, troubleshooting, Technician, Networking, Active Directory, Computer technician)

## Description

* Unpacking and configuring new hardware.
 * Provide end user training on basic use and functionality of supported devices and software.
 * Documentation and training of troubleshooting guides and installation procedures.
 * Provide equipment relocations for CPS Energy desktop computers, laptop computers and computer peripherals.
 * Research, identify and develop alternative solutions when new problems are encountered.
 * Fully document all interactions in the ticketing system.
 * Maintain technical skills through independent research.


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