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# Junior/ Mid-Level Configuration Manager

- **Company:** DMI Digital Management Inc
- **Location:** College Park, GA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Configuration Management, Information Technology Operations, Information Technology, Hardware Asset Management, Servicenow
- **Published:** July 9, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17520348?backUrl=%2Fcareer%2F17520348%2FJunior-Mid-Level-Configuration-Manager-Georgia-Atlanta

## About the Role

Education and Years of Experience:

 * Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
 * 3-5 years of experience supporting Configuration Management, CMDB administration, Asset Management, or IT Operations.
 * Experience working with ServiceNow CMDB or comparable ITSM platforms.
 * Familiarity with ITIL Configuration and Change Management processes.
 * Strong analytical, documentation, and organizational skills.
 * Ability to work effectively within cross-functional technical teams., * Experience supporting Federal IT environments.
 * ITIL Foundation Certification.
 * Familiarity with software and hardware asset management.
 * Experience supporting enterprise infrastructure environments.

Min Citizenship Status Required: Must be a U.S. Citizen

## Description

DMI is seeking a Junior/ Mid-Level Configuration Manager to maintain the integrity and accuracy of enterprise configuration information across an IT environment. This role supports Configuration Management Database (CMDB) administration, asset relationships, and configuration control activities to improve service delivery, operational visibility, and change management effectiveness.

Working closely with infrastructure, application, asset management, and ServiceNow teams, you will help ensure configuration data remains accurate, compliant, and aligned with ITIL best practices., Maintain Configuration Items (CIs) and relationships within the ServiceNow CMDB.

 * Perform routine audits and validation of configuration data to ensure completeness and accuracy.
 * Support Change Management activities by evaluating configuration impacts and maintaining baseline documentation.
 * Assist with discovery, reconciliation, and lifecycle management of enterprise IT assets and configuration records.
 * Collaborate with technical teams to document infrastructure, application, and service dependencies.
 * Monitor CMDB health and recommend improvements to data quality and governance.
 * Support configuration audits, compliance reviews, and reporting activities.
 * Maintain configuration documentation, standards, and operating procedures.
 * Participate in process improvement initiatives that strengthen Configuration Management practices.
 * Ensure activities comply with ITIL processes and organizational policies.


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