> Markdown version of [/jobs/ext/1636899-operations-system-development-manager](https://www.wearedevelopers.com/jobs/ext/1636899-operations-system-development-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Operations System Development Manager

- **Company:** National Distribution Centre
- **Location:** Hemel Hempstead, UK
- **Salary:** £45,542.0
- **Contract:** Permanent contract
- **Skills:** Operational Data Store, Performance Monitor, Operational Systems
- **Published:** July 9, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5794047995

## About the Role

Strong operational experience within warehousing, distribution, transport, logistics or multi-site depot operations.

Experience supporting or leading the implementation, improvement or optimisation of operational systems such as WMS, TMS, telematics or EHS platforms.

Practical understanding of depot operations, system adoption, process compliance and performance improvement.

Ability to coach, influence and support operational managers and local teams through change.

Confident using operational data, KPIs and reports to identify issues, monitor performance and support decision-making.

Clear communicator with the ability to simplify systems, processes and expectations for operational teams.

Self-motivated, organised and comfortable managing priorities across multiple locations.

IOSH Managing Safely, Lean / continuous improvement or relevant logistics, warehousing, transport or systems qualification would be advantageous.

Customer Focus, Empowerment, Integrity, Shareholder Value and Sustainability.

## Description

This is a national, field-based role focused on helping our depot teams get the maximum value from core operational systems including WMS, TMS, Geotab Telematics, Digital EHS systems and other depot-facing tools. Working closely with depot managers, the NDC, IT, Health & Safety and central operations, you will build capability, embed best practice, standardise processes and support measurable operational improvement across the business.

Operational improvement: Identify underused system functionality and develop practical plans to improve productivity, utilisation, accuracy, planning discipline and service performance.

Process standardisation: Support the introduction of consistent ways of working across the depot network, reducing variation and embedding best practice.

Capability building: Coach depot managers, supervisors and key users to improve confidence, system knowledge and day-to-day operational control.

Super-user development: Build a network of local super-users who can sustain improvements and support effective system use within each location.

Compliance and safety: Promote effective use of Digital EHS systems and other systems to strengthen safety management, training compliance and operational visibility.

Data-led improvement: Use system data, KPIs and reporting to identify gaps, track progress and highlight opportunities for continuous improvement.

Cross-functional working: Act as a link between depots, central operations, IT, Health & Safety and the NDC to ensure systems support practical operational needs.


## Related Videos

- [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer)
- [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images)
- [Dos and don'ts with react hooks. An opinionated approach](https://www.wearedevelopers.com/videos/957-dos-and-don-ts-with-react-hooks-an-opinionated-approach)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [DevOps for Machine Learning](https://www.wearedevelopers.com/videos/179-devops-for-machine-learning)
- [From Doubt to Confidence: How Sentry Uses Verdaccio to Bulletproof SDK Releases](https://www.wearedevelopers.com/videos/739-from-doubt-to-confidence-how-sentry-uses-verdaccio-to-bulletproof-sdk-releases)

## Related Articles

- [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)
- [MLops – Deploying, Maintaining And Evolving Machine Learning Models in Production](https://www.wearedevelopers.com/magazine/115-mlops-deploying-maintaining-and-evolving-machine-learning-models-in-production)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)