> Markdown version of [/jobs/ext/1639267-data-governance-lead](https://www.wearedevelopers.com/jobs/ext/1639267-data-governance-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Governance Lead - **Company:** British Airways - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Encodings, Cyber Security, Customer Data Management, Data Governance, Data Sharing, Data Management - **Published:** July 31, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=ec395237bfc95e94 ## About the Role * Strong experience working with GDPR and broader privacy frameworks. * Ability to explain technical controls and data concepts to non-technical audiences. * Experience leading or supporting Data Governance activities within a large organisation is desirable. * Experience with Master Data Management (MDM) and/or Customer Data Platforms (CDP) is advantageous. * Proven ability to work across multiple teams and influence a broad stakeholder network. * Experience developing or embedding governance, quality or compliance frameworks for data. ## Description Working within our Commercial team, you'll lead the governance of customer data, ensuring it remains accurate, trusted and compliant while supporting better decision-making across the business. You'll collaborate with teams spanning CRM, Technology, Cyber Security, Legal and Privacy, helping us unlock the value of data while keeping our customers' trust at the centre of everything we do. Ready to influence how one of the world's most recognised airlines manages its customer data? This could be the opportunity for you! What you'll do: * Lead Data Governance activities across customer data domains. * Define, implement and continuously improve data governance policies, standards and processes. * Partner with Data Governance leads across British Airways to drive a consistent enterprise-wide approach. * Champion data quality, compliance, security and ethical use of customer information. * Support key governance initiatives across areas such as AI, GenAI and data sharing. * Define customer data policies and help ensure alignment with privacy regulations and business objectives. * Establish and maintain data classification, security and compliance standards. * Drive improvements in customer data quality, accuracy and consistency. * Ensure customer data definitions and standards are applied consistently across business processes. * Protect CRM data quality and consent accuracy. * Support data subject rights requests and customer privacy activities in partnership with the Data Protection team. * Provide strategic oversight of customer data, helping teams better understand, manage and govern it. What you'll bring to British Airways: You're someone who sees the bigger picture but never loses sight of the detail. You enjoy bringing people together, influencing decisions and helping teams navigate complex challenges. You'll be comfortable translating technical concepts into language everyone can understand and confident building strong relationships across a wide range of stakeholders. Curious about the future of data, technology and AI? So are we! We're looking for someone who can combine strategic thinking with a practical, customer-focused approach and a passion for doing what's right. ## Related Videos - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) - [Smart City, Smart Mobility](https://www.wearedevelopers.com/videos/954-smart-city-smart-mobility) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [JSON and Beyond](https://www.wearedevelopers.com/videos/968-json-and-beyond) - [Beyond GPT: Building Unified GenAI Platforms for the Enterprise of Tomorrow](https://www.wearedevelopers.com/videos/1525-beyond-gpt-building-unified-genai-platforms-for-the-enterprise-of-tomorrow) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Should AI be Regulated? 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