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# Site Support Engineer

- **Company:** Smartest Energy
- **Location:** Worthing, UK (Remote available)
- **Salary:** £30,000.0 - £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Linux
- **Published:** July 31, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb823f74b56342eb5beeb1e56bb4a47203/eaa

## About the Role

Substantial experience in a technical IT position;
1st/ 2nd line technical background;
Helpdesk, desktop management experience;
Service oriented with a strong focus on customer satisfaction;
Expert knowledge of Windows OS, Linux and the way in which applications interact.

## Description

You will play a key role in delivering high-quality IT support to colleagues across SmartestEnergy Business, acting as the first point of contact for technical incidents and service requests. Based in our Worthing office and reporting to the IT Service Delivery Manager, you will provide hands-on support for a wide range of technologies, ensuring users receive a professional, efficient and customer-focused service that keeps the business running smoothly.
This is an excellent opportunity for a proactive and technically skilled IT professional who enjoys problem-solving and delivering exceptional customer service. Working closely with the wider IT team, you will help drive continuous improvement, contribute to knowledge sharing and documentation, support information security best practices, and play an important role in maintaining a reliable and secure IT environment.
This role is 4 days in the office a week with Fridays working from home typically.
What skills/experience do I need to be successful?


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