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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Smartsheet Solutions Analyst - **Company:** Welltower Inc - **Location:** Plano, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Software Applications, Big Data, Software as a Service, Cloud Computing, System Configuration, Issue Tracking Systems, Salesforce.Com, SQL Databases, Systems Integration, Smartsheet, Information Technology, Database Tools and Utilities - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9acd308c4a2c5ed4 ## About the Role + 2 or more years work experience in Consulting or Project Management related to IT, Finance, Accounting, or similar roles + Advanced proficiency in Smartsheet required + Industry experience and/or demonstrated business acumen in real estate, financial services, or health care preferred + Experience with cloud-based, SaaS system configuration preferred (e.g. Salesforce, etc.) * Education: + Bachelor's degree in Business Administration, Computer Science, IT or related field preferred Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position. ## Description The Smartsheet Solutions Analyst is responsible for supporting project efforts for Capital Projects. The Smartsheet Solutions Analyst will be responsible for quantitative analysis, reporting, training and addressing related questions and inquiries from internal stakeholders. The Smartsheet Solutions Analyst will manage several projects independently and play an integral role in task automation initiatives., * Project Management Support + Work closely with internal clients to identify areas for improvement and developing and implementing solutions + Support project prioritization, PMO efforts, and project status reporting + Document requirements, scope, plan/ timelines, process flows, key decisions, resource needs, and perform initial modeling (e.g. Excel) + Support the completion of project deliverables + Organize and support kick-off meetings, status updates, and design workshops + Lead testing efforts + Communicate with project stakeholders and organizational leaders * Implement automation and efficiency initiatives + Work with the business and technical contacts to scope and execute automation opportunities using SmartSheet + Improve efficiency of existing systems and processes + Support internal stakeholders to keep systems updated for changing business needs + Attend workshops and conferences to comprehend the new software information and implement as needed to improve our process * Serve as key technical contact for numerous software applications. Responsibilities may include: + Drive configuration changes and related testing + Support the primary business owners on technical questions + Liaise with internal applications team + Support integration of software with other Welltower systems + Attend Yardi bi-weekly call to solve outstanding issues and check for updates * Quantitative Analysis to Support Project Efforts + Develop business cases to quantify costs and benefits of a project + Identify baseline KPIs and track improvement throughout project efforts + Participate and/or lead vendor evaluation and selection efforts with costs/benefits in mind + Conduct initial business analysis using Excel or other desktop programs * Reporting + Maintain enterprise project priority and status + Analyze operational metric reporting to uncover process improvement opportunities + Report on application spend, risk, and key dates + Develop new reports from managed systems to support business needs + Query and analyze large data sets through ad-hoc query tools such as SQL or application specific query tools * Training + Provide Yardi, SmartSheet, other technical training and documentation for key systems to internal stakeholders with varying levels of technical experience + Create and update swimlanes for all workflows and processes + Create a training package for new hires + Lead the training video creation project * Manage and oversee the Solutions Team ticketing system, ensure timely intake, prioritization, tracking and resolution of all requests ORGANIZATIONAL RELATIONSHIPS: The Smartsheet Solutions Analyst is an individual contributor reporting to VP, Capital Administration. This position will serve as a consultative resource for many departments, including but not limited to IT, Business Insights, FP&A and Accounting. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. 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