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# Help Desk/Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Exeter, NH, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Dynamic Host Configuration Protocol, Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Networking Basics, TCP/IP, Cloud Platform System, HybridCloud, Zendesk, Servicenow
- **Published:** July 7, 2026
- **Apply:** https://www.juju.com/job/00000000gejot5

## About the Role

Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment., 3+ years of IT support, help desk, or systems support experience.

Experience using ticketing platforms such as ServiceNow, Jira, Zendesk, or similar.

Strong knowledge of TCP/IP, DHCP, VPNs, and network troubleshooting.

Experience supporting Microsoft Windows, Microsoft 365, and Active Directory.

Excellent customer service, communication, and problem-solving skills., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

+ Manage and resolve end-user support requests through a ticketing system.


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