> Markdown version of [/jobs/ext/1652016-mitarbeiter-1st-level-support](https://www.wearedevelopers.com/jobs/ext/1652016-mitarbeiter-1st-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Mitarbeiter 1st Level Support

- **Company:** Rehau AG + Co Deutschland
- **Location:** Erlangen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Systems Integration
- **Published:** July 8, 2026
- **Apply:** https://www.rehau.jobs/talentcommunity/apply/1412656533/?locale=de_DE

## About the Role

* Eine abgeschlossene Ausbildung zum Fachinformatiker Systemintegration oder auch gerne Quereinsteiger mit Berufserfahrung
 * Kenntnisse MS Windows Server 2019 und 2025, MS Windows 11 und MS Office
 * Eignung zur Störungsbeseitigung von Hard- und Software Komponenten
 * Analytische Fähigkeiten, Belastbarkeit sowie strukturiertes Arbeiten auch in Stresssituationen
 * Englischkenntnisse sind vorteilhaft

## Description

* 1st Level Support der IT-Systeme
 * Beschreibung und Weitergabe von schwerwiegenden Problemstellungen an den 2nd Level Support
 * Installation und Konfiguration der internen Software Anwendungen
 * Einrichtung, Verwaltung und Inventarisierung von Hardware Komponenten
 * Administration von Windows 11 Clients
 * Betreuung der Serverlandschaft im Werk
 * Projektmitarbeit von der Planung bis hin zur Umsetzung
 * Fehleranalyse und Fehlerbehebung


## Related Videos

- [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023)