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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Simple Route, LLC - **Location:** Colchester, VT, United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Desktop Virtualization, Domain Name System (DNS), Virtual Private Networks (VPN), Professional Services Automation, Virtual Local Area Networks, Firewalls (Computer Science) - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fff925b9cd8610f1 ## About the Role Do you have experience in Technical solutions implementation?, Candidates should show strong technical abilities, backed by education, certifications, or experience. A minimum of three years in IT support or professional services, including Active Directory environments, is required. Among other criteria, the following requirements will be evaluated: * Experience in solution design and deployment, such as VDI (e.g., Omnissa Horizon), server migrations, 365/Google migrations, Azure, and networking (Active Directory, DHCP, DNS, VLANs, VPNs, firewalls). * Solid project management skills to support implementations with team oversight. * Good analytical and problem-solving skills to handle technical issues. * Ability to explain concepts clearly to clients and work well with teams. * Familiarity with Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and ticketing systems. * Reliable transportation for occasional on-site visits, with potential for remote work discussions. * Personal background check required prior to employment. ## Description At simpleroute, a Vermont-based Managed Service Provider proudly rooted in Colchester, our Solution Engineers play a key role in enhancing our clients' IT environments. This position requires solid technical skills, a collaborative mindset, and the ability to contribute to projects such as virtual desktop infrastructure (VDI), server migrations, Azure deployments, and network optimizations. Ideal for IT professionals building their expertise in dynamic settings, this role focuses on supporting system stability, promoting growth, and adding real value. If you're a motivated team player with an interest in innovation and client satisfaction, simpleroute offers a supportive space to develop your skills in the Green Mountain State and beyond. In addition to project contributions, Solution Engineers assist our support team by handling select escalations with skill and care. While this support aspect is secondary, it highlights your importance in maintaining client reliability when needed. This versatile role fits candidates who perform well in team environments, appreciate guidance, and want to help build simpleroute's collaborative culture. Responsibilities This role has an approximate workload breakdown as follows: Leading Professional Services Projects: 30% Resolving Professional Services Tickets: 30% Handling Support Escalations: 30% Supporting Internal Infrastructure/Tools: 10% A list of job responsibilities includes: * Solution Design: Assist in developing solution architectures (e.g., VDI, Azure deployments, router/firewall setups) that align with client needs and integrate with existing systems. * Risk Management: Help identify and address risks in designs and implementations to support client stability. * Solution Implementation: Support the deployment of solutions like server migrations, 365/Google migrations, and infrastructure updates, considering their effects on operations. * Project Management: Contribute to projects from start to finish, helping manage expectations, timelines, and challenges under team guidance. * Support Escalations: Serve as an escalation point for technical issues, providing assistance to the team as required. * Technical Guidance: Share knowledge on standards and tools in networking, virtualization, and cloud technologies. * Time Capture: Log your time in our Professional Services Automation (PSA) software to track client impact. * Client Collaboration: Work with clients to match solutions to their goals, offering basic training and upholding a customer-first ethos inspired by Vermont values. * Team Collaboration: Coordinate with departments for smooth service delivery and escalation support. * Continuous Learning: Keep up with industry trends (e.g., VDI, Azure) to improve contributions. * Documentation: Update records of projects and processes to aid team efficiency. * Automation Identification: Identify opportunities for automation in routine tasks. * Process Improvement: Suggest enhancements to best practices in the professional services team. * Other Tasks: Perform additional duties as assigned by management. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)