> Markdown version of [/jobs/ext/1652987-network-and-systems-surveillance-tech-100](https://www.wearedevelopers.com/jobs/ext/1652987-network-and-systems-surveillance-tech-100). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network and Systems Surveillance Tech - (100%... - **Company:** Serco - **Location:** Austin, TX, United States (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Active Directory, JIRA, Microsoft Outlook, CompTIA Security+, Monitoring of Systems, Issue Tracking Systems, Information Technology Operations, Computer Networking Systems, SC Clearance, SolarWinds (Software), Servicenow - **Published:** July 10, 2026 - **Apply:** https://www.juju.com/job/00000000gfj4cm ## About the Role + Ability to follow established guidelines, policies and procedures + Effective interpersonal and problem-solving skills To be successful in this role you will have: + Ability to obtain and maintain a DoD Secret security clearance + U.S Citizenship required + Associate degree + Or a High School diploma with 2 years of relevant experience in lieu of degree + Minimum 1 year of relevant experience + Knowledge of Microsoft Word, Excel, and Outlook + Familiarity with Active Directory (AD) principals Education + Must possess excellent analytical, organizational, and time management skills + Ability to read and follow documented processes and procedures Additional desired experience and skills: + CompTIA Security+ Certification (preferred) + Secret clearance (Preferred) + Experience with Ticketing systems; Remedy, ServiceNow, Jira, and SolarWinds Web Helpdesk ## Description Serco Inc. is seeking a **Network and Systems Surveillance Technician** to join our team - **(100% Remote)** . The Network Systems and Surveillance Team is part of the Serco Wins strategy and is dedicated to ensuring seamless and secure IT operations across multiple government agencies. Through expert management of network systems and surveillance, we drive efficiency, flexibility, and cost-effective solutions while upholding the highest standards of reliability and security. Our commitment to innovation and excellence empowers government agencies to operate with confidence in an ever-evolving digital landscape. This position is shift work Thursday-Monday; working hours will be from 10pm - 6am MST This position is contingent upon your ability to obtain/maintain/transfer a DoD Secret security clearance In this role you will: + Provide tactical response for the monitoring and coordination of outage response and triage for all Tier I inputs to include network and system monitoring as well as communication & coordination during outage or maintenance scenarios. + Be responsible for providing real time operations support during major incidents as well as triage, validation, and escalation of any actual or potential network/system issues. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)