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# IT Servicetechniker / IT Techniker

- **Company:** wu personal GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, Active Directory, Microsoft Outlook, Virtual Private Networks (VPN), Microsoft Office, Runbook, Peripherals, Computer Equipment, Laptops, Servicenow
- **Published:** July 2, 2026
- **Apply:** https://jobs.4hr.de/jobs/5e337a14ffdb67b3023b6016f941dc9322492545

## About the Role

* Sehr gute Kenntnisse gängiger User-IT (Desktop/Laptop, Drucker, Mobile Devices)
 * Fundiertes Know-how in Windows 10 sowie Microsoft 365 (Office, Teams), Google und ServiceNow
 * Erfahrung in der Administration von Active Directory (User/Gruppen, Richtlinien, Konzepte)
 * Gute Deutsch- und Englischkenntnisse
 * Selbstständige und eigeninitiative Arbeitsweise, sowie analytische Problemlösungsfähigkeit

## Description

* Austausch von Clients / Notebooks inkl. Peripherie nach Runbook
 * Ausgabe / Rücknahme, Daten Check nach Vorgabe, Basis Funktionstests (WLAN, VPN, Outlook, Druck)
 * Unterstützung der User vor Ort (Einweisung, kurze How tos, Ticketaufnahme)
 * Ticketing: Incidents / Requests annehmen, dokumentieren, weitergeben oder lösen im Rahmen der Rechte, * Festes Monatsgehalt
 * Abwechslungsreiche Tätigkeit
 * Aussicht auf Projektverlängerung und/oder Folgeprojekte
 * Persönliche Betreuung


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