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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Center Commissioning Technician - **Company:** Copeland LP - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $95,000.0 - **Contract:** Temporary contract - **Skills:** Computer Programming, System Programming, System Testing, Software Troubleshooting - **Published:** May 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2ae6ee841eec7ed2 ## About the Role Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!, * Minimum 3 years of experience in HVAC/R controls. * Minimum 2 years of experience with BAS, BMS, or facility controls systems. * Strong troubleshooting and remote support capabilities. * Ability to manage competing priorities in a fast-paced, SLA-driven environment. PREFERRED EDUCATION, EXPERIENCE & SKILLS: * Experience supporting food retail refrigeration or case controllers. * Strong electrical print reading and communication troubleshooting skills. * Experience supporting large enterprise or retail customers., Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. ## Description A Support Center Commissioning Technician is a knowledgeable professional who provides advanced technical assistance , system validation support, and troubleshooting for refrigeration and controls systems. This role supports both project-related activities and ongoing technical support working closely with field technicians, project teams, and internal/external stakeholders to ensure systems are properly configured, supported, and transitioned into operational use., * Serve as the primary North American Technical and Project Support resource for internal and external stakeholders * Provide remote system checkout and validation support, including controller programming, configuration review, and functional testing and troubleshooting. * Support store onboarding activities, ensuring systems are properly configured and ready for operational support. * Perform and support Programming Change Requests (PCRs) and configuration updates based on project requirements and operational needs. * Deliver frequent ad-hoc technical support and project-related assistance , including escalations, special initiatives, and non-standard requests. * Provide remote technical support to diagnose, troubleshoot, and resolve issues related to refrigeration equipment, controls, compressors, valves, sensors, and refrigerant circuits. * Collaborate with field technicians, project managers, engineers, and internal/external teams to resolve complex issues and ensure timely resolution. * Act as a subject-matter expert for systems, configurations, and support workflows. Documentation & Reporting: * Maintain accurate records of support and project activities, system programming, configuration changes, and issue resolutions. * Document programming updates, onboarding activities, and system readiness outcomes. * Generate reports outlining system performance trends, recurring issues, and recommendations for improvement. * Contribute to internal knowledge bases, standard work instructions, and technical documentation. Training & Knowledge Support: * Support training efforts for technicians and internal teams related to system programming, remote checkout processes, and support standards. * Assist in developing training materials, job aids , and reference documentation to promote consistent execution and knowledge sharing. ## Related Videos - [From Cloud Racks to Control Cabinets: Operating Kubernetes on Edge Devices](https://www.wearedevelopers.com/videos/100160-from-cloud-racks-to-control-cabinets-operating-kubernetes-on-edge-devices) - [Is it still C#? 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