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# Software Engineer

- **Company:** Whatfix Private Limited
- **Location:** San Jose, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Automation of Tests, Unit Testing, Software Bug Management, Cloud Computing, Code Review, Data Structures, Data Stores, Software Debugging, Distributed Systems, Monitoring of Systems, MongoDB, NoSQL, Object-Oriented Software Development, Prometheus, Software Engineering, Datadog, Spring-boot, Backend, Kubernetes, Cassandra, Software Coding, Software Version Control, Docker
- **Published:** July 3, 2026
- **Apply:** https://whatfix101.hire.trakstar.com/jobs/fk0z7ex/?apply=true

## About the Role

* 2+ years building production-grade backend systems (or strong equivalent early-career experience)
 * Solid programming experience with Java (Spring Boot / REST-based services)
 * Strong fundamentals in data structures, algorithms, and object-oriented design
 * Hands-on experience with unit and integration testing
 * Exposure to CI/CD pipelines and version control workflows
 * Curiosity, strong problem-solving instincts, and clear communication
 * Willingness to own your work end-to-end and take feedback well

Good-to-Have

 * Familiarity with Docker, Kubernetes, or cloud-native environments
 * Exposure to NoSQL data stores (Cassandra, MongoDB, etc.)
 * Exposure to monitoring tools like Prometheus / Datadog
 * Genuine interest in distributed systems, scalability, and reliability

## Description

As a Software Engineer (Level 3 / E3) in the Core Platform team, you'll write, test, and ship well-scoped tasks and features that contribute to product scalability, performance, and customer experience - working closely with senior engineers who will help you grow quickly., * Write, test, and document clean code according to Whatfix engineering standards and practices

 * Participate in software design for features and bug fixes, with guidance from senior engineers
 * Help break stories and features into well-scoped tasks, ensuring no task exceeds ~5 days
 * Complete every task with written design, automated tests, and monitoring to confirm it works as expected in production
 * Debug and fix issues across development, test, and production environments
 * Handle success/support issues within SLAs - adding automation and runbooks to prevent recurrence and speed up debugging
 * Participate in code reviews, and actively seek out and learn from feedback
 * Build strong working knowledge of Whatfix platform capabilities and use them in your development
 * Use generative AI effectively in your everyday work
 * Collaborate with customer-facing teams to debug customer issues, and demo your completed work to the team each sprint


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