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# Director of Enterprise IT Operations - Information Technology Services

- **Company:** California State University
- **Location:** San Luis Obispo, CA, United States
- **Experience:** Expert
- **Salary:** $155,000.0 - $175,000.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Data as a Services, IT Management, Cloud Platform System, Information Technology, Cloud Migration
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=74903726c7984912

## About the Role

* Progressive IT leadership at scale. Eight or more years of increasingly responsible management experience, ideally in a large and complex organization, with demonstrated accountability for enterprise infrastructure reliability, security, and service delivery.
 * Cloud and hybrid infrastructure expertise. Hands-on experience leading cloud adoption and integration, particularly AWS, alongside on-premise services, including familiarity with X-as-a-Service models and platform modernization strategies.
 * ITSM/ITIL-grounded service management. Demonstrated experience applying ITSM and ITIL frameworks to service planning, incident and change management, operational performance improvement, and metrics-driven accountability.
 * People leadership and organizational development. A track record of building, developing, and retaining high-performing teams and managers, including professional development planning and fostering inclusive, collaborative work cultures.
 * Strategic partnership and stakeholder communication. Ability to operate effectively across organizational boundaries, translating technical strategy into institutional value, managing vendor relationships, and representing IT in campus, CSU system-wide, and external engagements.

Education and Experience

 * Bachelor's degree and eight (8) years of progressively responsible management and supervisory experience in computer science, technology or related field.
 * Additional qualifying experience may be substituted for up to 4 years of the required education on a year-for-year basis.

## Description

Reporting to the AVP and Chief Technology Officer, the Director leads all enterprise technology operations across both infrastructure and applications aligned teams, spanning support for capital projects to networking to business-critical applications and data services. You'll be a key strategic partner in decisions that touch every corner of campus - from student-facing services to research computing to the ongoing Cal Poly and Cal Maritime integration. If you thrive at the intersection of technical depth and people leadership, and you're energized by complexity, collaboration, and continuous improvement, we want to hear from you. #CalPolyITS


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