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# 1st Level Support

- **Company:** DIS AG
- **Location:** Ludwigshafen am Rhein, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Information Technology
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5803014825

## About the Role

* Abgeschlossene Berufsausbildung im Bereich Fachinformatik oder entsprechende Erfahrung im oben genannten Tätigkeitsfeld

Fundierte Kenntnisse in Hard- und Software
Grundkenntnisse in Systemadministration (Windows und Linux)
Ausgeprägte kommunikative Fähigkeiten
Lösungsorientierte und strukturierte Arbeitsweise

## Description

* Verwaltung und Bearbeitung von Tickets

Überwachung laufender Prozesse mithilfe von Software
Enge Zusammenarbeit mit dem 2nd Level Support
Verwaltung von Soft- und Hardware
Erster Ansprechpartner für Kunden vor Ort, per Telefon und remote
Fehlerbehebung (Troubleshooting)
Durchführung allgemeiner administrativer Aufgaben
Erstellung von Dokumentationen


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