> Markdown version of [/jobs/ext/165981-tier-2-it-support-technician-hybrid-sc-charlotte-nc](https://www.wearedevelopers.com/jobs/ext/165981-tier-2-it-support-technician-hybrid-sc-charlotte-nc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Tier 2 IT Support Technician (Hybrid - SC / Charlotte, NC)

- **Company:** CYBER HUSKY INC.
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Outlook, Dynamic Host Configuration Protocol, Domain Name System (DNS), Network Troubleshooting, Azure Active Directory, Wireless Networks, Wi-Fi Technology, Network Routers, Microsoft InTune, User Administration
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d17ad4862c7d2ddc

## About the Role

Do you have experience in Wireless networking?, This role is ideal for someone with 3-7 years of experience who can troubleshoot issues independently, work directly with clients, and collaborate with a remote support team., * 3-7 years of IT support experience

 * Strong Microsoft 365 experience
 * Solid understanding of networking (DNS, DHCP, Wi-Fi, routers/switches)
 * Experience supporting Windows environments
 * Ability to work independently and manage tickets
 * Strong communication and professionalism
 * Must be located in SC or Charlotte, NC area
 * Reliable transportation for on-site work

Nice to Have

 * MSP experience
 * Experience with RMM tools (NinjaOne or similar)
 * Familiarity with Intune or endpoint management
 * Interest in AI tools or automation

## Description

Cyber Husky is hiring a Tier 2 IT Support Technician to support business clients across a mix of remote and on-site work., * Provide Tier 2 IT support (remote and on-site)

 * Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, user access)
 * Support Azure AD / Entra ID, MFA, and user management
 * Set up and support workstations (Windows environments)
 * Troubleshoot hardware, software, and network issues (Wi-Fi, connectivity, switching)
 * Assist with onboarding/offboarding and device setup
 * Escalate complex issues when needed
 * Communicate clearly with clients and team members


## Related Videos

- [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible)
- [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai)
- [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3)
- [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies)
- [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web)
- [TypeScript Features That Changed the Game](https://www.wearedevelopers.com/videos/100061-typescript-features-that-changed-the-game)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025)