> Markdown version of [/jobs/ext/1660839-it-tech-support-technician-southfield-mi-23-00-hr](https://www.wearedevelopers.com/jobs/ext/1660839-it-tech-support-technician-southfield-mi-23-00-hr). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Tech Support Technician (Southfield, MI | 23.00/hr) - **Company:** PLAYTECH PLC - **Location:** Southfield, MI, United States - **Salary:** $47,840.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Information Systems, Computer Networks, Computer Literacy, Video Cards, Electronic Mailing, Microsoft Office, Network Service, Laptops, Video Streaming - **Published:** July 21, 2026 - **Apply:** https://jobs.smartrecruiters.com/Playtech/744000138939619-it-tech-support-technician-southfield-mi-23-00-hr- ## About the Role * Associate degree (Preferred) and/or equivalent technical training. * Must be 21 years of age or older * Preferably, 1 year of previous IT and/or technical computer experience. * Basic computer skills- MS Tools, electronic mail, etc. * Knowledge - Windows and Windows office related software installation and troubleshooting * Networking skills - good cooperation skills, ability to deal with potential conflicts in diverse situations, ability to cooperate with people with different views and culture * Communications skills - ability to clearly and unambiguously explain issues related to work, company's rules and procedures. * Ability to maintain a professional demeanor; including manner of speech, appearance, and posture in a fast-paced environment. * Ability to work a variety of shifts, including nights, weekends, and holidays. * Punctuality and attention to detail. * Ability to learn quickly and work independently. * Be able to wear assigned uniforms and maintain professional appearance standards. * Must be able to obtain a Michigan Gaming License. ## Description As an IT Tech Support Technician you will be responsible for maintaining, installing, and troubleshooting any live studio's operational equipment. You will also assist with set-up and maintenance of on-site computer systems and networks., * Must be able to adhere to a multi-state Gaming Commission Regulations, PT Services Delaware regulations and live unit policies and procedures. * Provide technical support for the video streaming equipment, data, optical and network communication systems accordance with the specified procedures. * Perform installation and maintenance of video streaming equipment such as video cameras, audio, video cards, cabling, and any other equipment's in accordance with the specified procedures. * Install, administer, and troubleshoot computers, laptops and any hardware as requested by management. * Monitoring information systems by diagnosing problems, solving them immediately and advising the direct manager about the work carried out and the execution times. * Respond to user calls and troubleshoots, and to diagnose and resolve software problems. * Monitor CDN server connections, diagnose and solve problems, or organize the aversion of problems. * Provide a day-to-day technical support such as consultations and provision of services for users. * Make and save reports of any related documentation. * Eager to learn and participate with new applications, software, and networking stocktaking. * Prepare necessary technical report when requested by the management. * Understand and use IT technical terminology and comply with any regulatory enactments, standards, and provide technical documentation requirements. * Execute duties in accordance with the standard IT service operating procedures. * Perform any additional duties as instructed by management., * Frequent standing and walking. * Bending, kneeling, stooping, crouching, squatting, and crawling to access equipment in various locations (e.g., under desks, behind servers). * Reaching, twisting, turning, climbing stairs, ladders, or potentially into and out of vehicles or elevated platforms. * Ability to lift and move objects, often ranging from 10 pounds regularly to 50 pounds. Occasionally lifting heavier items, potentially up to 100 pounds, sometimes with assistance or appropriate equipment. * Carrying and transporting materials and tools. ## Related Videos - [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Fake or News: LLMs Protect Each Other, Google Predicts Floods, and GitHub Copilot Loves COBOL - Niels Leenheer](https://www.wearedevelopers.com/videos/1860-fake-or-news-llms-protect-each-other-google-predicts-floods-and-github-copilot-loves-cobol-niels-leenheer) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Brenda Romero - Stay! Surviving and Thriving in Tech](https://www.wearedevelopers.com/videos/923-brenda-romero-stay-surviving-and-thriving-in-tech) - [Your organization as a Graph](https://www.wearedevelopers.com/videos/2051-your-organization-as-a-graph) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Jobs in Tech: The State of the European Market](https://www.wearedevelopers.com/magazine/575-jobs-in-tech-the-state-of-the-european-market) - [WWC24 Talk - Brenda Romero - Stay: Surviving and Thriving in Tech](https://www.wearedevelopers.com/magazine/467-wwc24-talk-brenda-romero-stay-surviving-and-thriving-in-tech)