> Markdown version of [/jobs/ext/1660946-analyst-implementation-planning](https://www.wearedevelopers.com/jobs/ext/1660946-analyst-implementation-planning). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Analyst, Implementation Planning - **Company:** United Parcel Service, Inc. - **Location:** Louisville, KY, United States - **Experience:** Experienced - **Salary:** $110,894.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** Serialization, Document Management Systems, Microsoft Office, Microsoft SharePoint, GXP, Golang - **Published:** July 17, 2026 - **Apply:** https://www.jofdav.com/jobs/58884097-analyst-implementation-planning ## About the Role * Bachelor's Degree or equivalent experience preferred. * 3-5 years of experience in supply chain, logistics, healthcare distribution, pharmaceutical operations, medical device operations, or technical writing. * Experience developing SOPs, work instructions, process maps, and operational documentation. * Experience participating in customer requirements-gathering and implementation activities. * Experience meeting in person and via conference calls with UPS customers and their representatives. * Familiarity with document control processes and regulated documentation environments. * Strong facilitation and communication skills, including the ability to lead customer review meetings. * Proficiency with Microsoft Teams, SharePoint, and Microsoft Office applications. * Experience working in GDP-compliant healthcare, pharmaceutical, or medical device environments., Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. ## Description We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment., * Attend customer business requirement meetings and document customer-specific operational requirements, workflows, and expectations. * Collaborate with customers and internal stakeholders to gather, analyze, and document operational processes for new implementations. * Create first drafts of work instructions, process maps, and operational documentation using established company templates. * Facilitate internal review sessions to validate documented processes and incorporate stakeholder feedback. * Schedule and lead documentation review meetings with customers and internal teams using Microsoft Teams. * Present documented processes to customers and stakeholders to confirm accuracy and alignment with business requirements. * Revise documentation based on customer and internal feedback through final approval. * Coordinate document approval workflows and route completed documents through formal Document Control processes. * Ensure all documented processes comply with Good Distribution Practices (GDP), customer quality requirements, DSCSA serialization requirements, and cold-chain/temperature-controlled handling procedures, as required. * Support implementation planning and execution activities for new customer onboarding projects. * Perform operational assessments to identify process gaps, risks, and opportunities for improvement. * Update and maintain process documentation throughout project planning, UAT testing, and go-live phases of the project. * Support continuous improvement and operational excellence initiatives within the Implementation and Operations teams. * Manage multiple projects, associated documentation, and implementation deliverables simultaneously while meeting project milestones and deadlines., * Technical Writing & Procedure Development * SOP and Work Instruction Creation * Customer Requirements Gathering * Business Process Documentation * Healthcare & Pharmaceutical Logistics * GDP Compliance * Document Control Management * Customer & Stakeholder Facilitation * Project Timeline Management * Process Improvement * Data Analysis & Reporting * Microsoft Teams Collaboration * Cross-Functional Communication * Implementation Support * Time Management & Organization, Working hours: Monday through Friday from 8:30 AM to 5PM. Occasional overtime required and flexibility in meeting with internal and external stakeholders. ## Related Videos - [Boosting OpenSearch Performance: gRPC Search in Action](https://www.wearedevelopers.com/videos/1964-boosting-opensearch-performance-grpc-search-in-action) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Scoring 2000 Products per Request: Performance Pitfalls in Golang](https://www.wearedevelopers.com/videos/2073-scoring-2000-products-per-request-performance-pitfalls-in-golang) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Walking Into The Era of Supply Chain Risks](https://www.wearedevelopers.com/magazine/106-walking-into-the-era-of-supply-chain-risks) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)