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# Help Desk Technician

- **Company:** Insight Global
- **Location:** Jacksonville, FL, United States
- **Salary:** $43,680.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Issue Tracking Systems, Microsoft Office
- **Published:** July 17, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/florida/jacksonville/help-desk-technician/job-552761/

## About the Role

* 6 months of help desk experience
 * Knowledge of active directory
 * Good communication

Nice to Have Skills & Experience

 * Knowledge of ticketing systems
 * Microsoft Suite

## Description

A client of Insight Global's is looking for a help desk technician to support their California locations. You will be 100% on the phones taking calls from end users with issues like accounts being locked, password resets, troubleshooting problems, installation of software and similar tasks. You will be responsible for documentation and escalation if necessary. pay range 21-25/hr


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