> Markdown version of [/jobs/ext/1663659-it-operations-manager](https://www.wearedevelopers.com/jobs/ext/1663659-it-operations-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Manager - **Company:** Akima - **Location:** Alexandria, VA, United States - **Experience:** Expert - **Salary:** $125,000.0 - $165,000.0 - **Contract:** Contract - **Skills:** Information Technology Operations, Information Technology - **Published:** July 15, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9031455/it-operations-manager ## About the Role * A degree in the field of computer science or other IT related discipline is preferred. * Certified Project Management Professional (PMP) is preferred. * Ten years of technical security, operations management, and project management experience. * Solid working knowledge of information technology, project management and operations management is preferred. * Experience with planning, directing, and managing a complex information technology operation/ technology project deployment. * Familiarity with ITIL or equivalent IT service management frameworks; experience operating within formal change control processes. * Proven ability to build and sustain collaborative relationships with government clients, team members, and vendors. * Excellent organizational skills and attention to details. * Excellent verbal and written communication skills. * Must be able to work independently with little to no oversight.. * Security Clearance - Minimum interim DoD Secret clearance to start with eligibility to upgrade to Top Secret. * Hybrid Work Schedule. * Must reside within a 50-mile radius of the Washington DC Area. ## Description Tuvli is seeking a highly motivated, self-directed and experienced individual to fill the role of an IT Operations Manager for our existing government client in Alexandria, VA. To join our team of outstanding professionals, apply today!, * Serve as the central point of contact for special projects and for 24x7 operations center. * Ensure the stable operation and efficient performance of the client's operations center, monitoring and managing all aspects of the operation to ensure they meet performance metrics set by the customer. * Provide leadership, project and activity planning, coordination, and assist with day-to-day direction as needed to complete the assigned mission of the teams, oversee the production of required deliverables, and meet the relevant project milestones. * Manage team leads for special projects and 24x7 operations center with teams ranging in size from 7-17 team members. * Maintain and improve the 24/7/365 operations for Production Environment. * Analyze teams' workload and activity to drive efficiency and focus towards meeting established metrics. * Analyze current business practices to identify areas for process improvement and create project management templates to assist in data gathering and research. * Provide management oversight of all contract employees. * Foster a collaborative environment within the operation. * Work directly with the client's program manager and develop a good customer relationship. * Recommend risk mitigation strategies. * Manage open issues until resolutions. * Submit monthly reports for the operations. * Develop and maintain the staffing plan by performing recruiting and interviewing for new contract personnel as well as assist team leads/managers with implementing training/individual development plans for their contract employees. * Provide guidance to contract employees with annual performance goals settings. * Conduct annual performance evaluations and provide feedback to contract employees. * Other related duties as assigned. ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [What 2025 Taught Us: A Year-End Special with Hung Lee](https://www.wearedevelopers.com/videos/1784-what-2025-taught-us-a-year-end-special-with-hung-lee) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)