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# Senior IT-Supporter

- **Company:** Amadeus FiRe AG
- **Location:** Ludwigsburg, Germany (Remote available)
- **Experience:** Expert
- **Salary:** €45,000.0 - €50,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Network Architecture, Information Technology
- **Published:** July 18, 2026
- **Apply:** https://www.adzuna.de/details/5803002623

## About the Role

* Eine erfolgreich abgeschlossene technische Berufsausbildung oder eine vergleichbare Qualifikation
 * Mehrjährige Berufserfahrung im IT-Support-Bereich
 * Erfahrung im Umgang mit gängigen Ticketsystemen wie Active Directory
 * Kenntnisse mit Windows-Betriebssystemen
 * Gute Deutsch- und Englischkenntnisse in Wort und Schrift
 * Starke kommunikative Fähigkeiten
 * Ausgeprägte Serviceorientierung und qualitätsbewusste Arbeitsweise

## Description

* Unterstützung der Anwender innerhalb der IT-Infrastruktur
 * Annahme und Bearbeitung telefonischer und schriftlicher Tickets im First-Level-Support
 * Mitwirkung an IT-Projekten sowie bei der Einführung neuer Systeme und Anwendungen
 * Administration im laufenden Betrieb von Servern und Netzwerkinfrastruktur
 * Einrichtung von IT-Arbeitsplätzen, inklusive Hard- und Software
 * Erstellung und Pflege technischer Dokumentationen


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