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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Operations Analyst, Digital and Technology Transformation - **Company:** Delta Air Lines, Inc. - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, Data Analysis, Business Software, Information Technology Consulting, Decision Support Systems, Microsoft Office, Microsoft Visio, Information Technology - **Published:** July 17, 2026 - **Apply:** https://www.atlantacareerpath.com/job.asp?id=3323266213&tx=JL8983FFQ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * At least 3-5 years of work experience(preferably in Technology Consulting, digital transformation, or atechnology-adjacent discipline). * Hands-on tactical and strategic support forpeople, process, and technology improvement projects, including current stateassessment, future state design, and gap analysis. * PMO experience, ideally includingtechnology or digital transformation programs. * Familiarity with emerging technology trends(AI/ML, generative AI, automation) and their practical business applications. * High School Diploma, GED, or High SchoolEquivalency. * Embraces Diverse People, Thinking, andStyles. * Consistently makes safety and security, ofself and others, the priority. * Mastery of the MS Office suite (includingPowerPoint, Excel, Visio, Project, and Word); comfort learning new digitaltools and platforms. * Ability to be flexible, pivot quickly, andseamlessly navigate risks and ambiguity in a fast-evolving technologyenvironment. * Strong meeting facilitation, negotiation,consulting, and customer service skills. * Excellent written communication, oralcommunication, strategic planning, and organizational skills. * Strong interpersonal skills, including theability to make effective presentations and translate technical/AI concepts fornon-technical audiences. * Ability to establish strong relationshipswith internal and external stakeholders, including technology vendors andpartners. * Take responsibility for actions, projects,and people. * Display initiative, act with confidence,and work under own direction. * Set high standards for quality to monitorand maintain initiative quality and productivity. * Gather comprehensive information, includingtechnology landscape research, to support decision making. * Adapt to changing circumstances and stylesto suit different people or situations where needed. * Support the development of AI-enabledsolutions (process, procedure, initiative) that improve approaches throughoutD&T. * Consistently prioritizes safety and security of self, others, andpersonal data. * Embraces diverse people, thinking, and styles. * Possesses a high school diploma, GED, or high school equivalency. * Is at least 18 years of age and has authorization to work in theUnited States. What will give you a competitive edge (preferred qualifications) * Bachelor's degree in Business,Computer Science, Engineering, Data Science, or a related field ispreferred. * Master's degree or MBA is preferred. * Prior exposure to AI/automationtooling, digital product development, or emerging technology evaluation. * Be part of an awesome team committedto quality and delivery for our customers, at the leading edge of Delta'sAI and digital transformation. * Mentor junior resources to delivercontinuously at high levels. ## Description The D&T Transformation Senior Analyst plays a central role in advancing Delta's digital and AI-enabled transformation agenda, partnering with the D&T Transformation General Manager, Director, and team to drive cross-functional modernization efforts across the department. This role sits at the intersection of emerging technology, business strategy, and operational execution helping identify where AI, automation, and digital tooling can meaningfully improve how D&T operates. The Analyst supports ideation, socialization, and initiation of complex programs spanning generative AI adoption, intelligent automation, data-driven decision making, and broader technology-enabled transformation, for both short- and long-term initiatives. This individual works across departments and with external technology partners to investigate opportunities and build the alignment needed to move fast on emerging tech initiatives across the Delta enterprise., * Serve as a key resource for the D&TTransformation Director and General Manager on AI transformation strategydevelopment, technology thought leadership, socialization, and materialcreation in support of key initiatives. * Assist with program managingcross-functional transformation efforts, including AI adoption, automation, andemerging technology pilots, that touch every aspect of the Delta D&Tdepartment. * Support the development of AI-enabledsolutions (process, procedure, initiative) that improve approaches throughoutD&T. * Participate in the strategic creation ofD&T business operations strategy, policies, and goals with a focus onresponsible AI adoption and continuous improvement. * Identify and develop relationships withpoints of contact across departments and technology partners (AI vendors, cloudproviders, consulting firms) to propel change that is mutually beneficial. * Work with the team to research emerging AIand technology trends, assess applicability to Delta's operations, and buildroadmaps to advance initiatives; conduct fact-finding and data analysis toevaluate opportunities. * Increase engagement, interaction, andsharing of resources between teams, departments, and technology partners toaccelerate digital transformation. * Successfully interact with and presentfindings including technology and AI landscape assessments to Director andGeneral Manager. * Adapt existing methods and procedures,incorporating new technology and automation approaches, to create alternativesolutions to complex problems. * Help stakeholders, D&T Portfolio Teams,business partners, and business users understand their roles andresponsibilities within technology-driven initiatives. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [AI in Leadership: How Technology is Reshaping Executive Roles](https://www.wearedevelopers.com/videos/1705-ai-in-leadership-how-technology-is-reshaping-executive-roles) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)