> Markdown version of [/jobs/ext/1664561-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1664561-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Nabout Leidos - **Location:** Virginia Beach, VA, United States - **Experience:** Experienced - **Salary:** $49,920.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Data Centers, HP Service Manager Software - **Published:** July 18, 2026 - **Apply:** https://jobs.military.com/career/284883/desktop-support-technician-virginia-va-virginia-beach ## About the Role Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Virginia Beach, VA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.\n \n The work location for this position will be at a government site and will require the ability to:\n \u2022 Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.\n \u2022 Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.\n \u2022 Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.\n \u2022 Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).\n \u2022 Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.\n, u2022 Must be a US Citizen and possess a DoD Secret Clearance.\n \u2022 HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.\n \u2022 Valid DoD 8570 IAT Level II: Security+ or higher Certification. \n \u2022 Must demonstrated expertise in IT Enterprise Operations. \n \u2022 Experience with Microsoft Windows OS, version 11. \n \u2022 Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. \n \u2022 Basic network troubleshooting skills. \n \u2022 Excellent customer service skills. \n \u2022 Excellent oral and written communication skills.\n \n \nThese Qualifications Would be Nice to Have:\n \u2022 Organized and detail-oriented.\n \u2022 Strong leadership skills.\n \u2022 Self-motivated/ self-directing.\n \u2022 Strong collaboration, prioritization, and adaptability skills required. Relationship building.\n \u2022 Ability to manage and prioritize own work, and that of their team.\n \u2022 Independent decision making.\n \u2022 Analytical thinking; thinking out of the box.\n \u2022 Ability to effectively communicate with all organizational levels (SME to Senior Management).\n \u2022 Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).\n ## Related Videos - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)