> Markdown version of [/jobs/ext/1665067-it-site-support-specialist](https://www.wearedevelopers.com/jobs/ext/1665067-it-site-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Site Support Specialist - **Company:** TEKSYSTEMS INC. - **Location:** Lawrence, KS, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Apple IOS, Cloud Computing, System Center Configuration Manager, Network Connections, Software Deployment, Symantec, Computer Equipment, Network Support - **Published:** July 16, 2026 - **Apply:** https://dejobs.org/x/x/12D20909A9F1430093C2992878708446/job/ ## About the Role Desktop, Support, Troubleshooting, Technical support, Windows, Networking customer service, Windows 10, windows 11, network support Top Skills Details Desktop,Support,Troubleshooting,Technical support,Windows,Networking customer service Additional Skills & Qualifications Non critical skills that would be nice to have are SCCM for software deployment, experience with Symantec AV cloud and experience with Acronis (backup software) Experience Level Intermediate Level ## Description In this position, it'll be important to have experience troubleshooting PC hardware. Examples include: troubleshooting any device that is not working properly, such as monitors, mice, keyboards, and RF guns. They also have mobile devices in their environment that they would be asked to troubleshoot when needed. These could include mobile phones or iPad devices, both IOS and Apple. Experience with installation of hardware/software is also required. You will not be expected to be an expert in network connectivity. However, would like to have an individual that understands how networks connect and could provide basic troubleshooting if there is an outage before escalating to another team. Customer service is extremely important. They want an individual who has patience, can be respectful to end users and work through their issues in a positive manner., They are responsible for maintaining all support processes, customer relations, and IT asset management (procurement, configuration, repair, projects, local budget consulting, license management, security systems, and phone systems) Provision of all support, project and change management for existing and new IT support processes, technical equipment and software. *This position may include some travel once a month after being converted to a fulltime associate. All travel will be paid for ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)