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# Non-College Workstudy|User Support Services

- **Company:** University of Houston
- **Location:** Houston, TX, United States
- **Salary:** $24,960.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Software, Web Browsers, Microsoft Office, Software Deployment, Wireless Devices
- **Published:** May 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=43cf05fde46d1c1c

## About the Role

Do you have experience in Windows?, * Knowledge of Windows Operating Systems, Internet Browsers, the latest MS Office Professional, and other applications

 * Knowledge of and experience working with a variety of wireless devices
 * Should have basic software and hardware troubleshooting skills
 * Must have a positive and professional attitude, be a team player, and be an effective communicator, * Must be a current student at UHD
 * Must be able to work a flexible working schedule, including weekends
 * Must have prior customer service-related experience

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

## Description

* Provides first-tier technical support to students, faculty, and staff
 * Performs lab opening and closing procedures
 * Troubleshoots hardware/software problems
 * Provides basic Canvas support
 * Check-out lab equipment to students, such as laptops, books, or webcams
 * Monitors the operation of the general computer lab, electronic classrooms, and open areas
 * Assists with Software installations and PC imaging
 * Greets students as they come into the general computer area
 * Provides data entry for the Help Desk Ticketing System
 * Answers Help Desk phone line as needed
 * Performs other duties as assigned


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