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# Integration Engineer

- **Company:** NICE Ltd.
- **Location:** Hoboken, NJ, United States
- **Experience:** Expert
- **Salary:** $108,000.0 - $216,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), JavaScript (Programming Language), .NET Framework, Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Amazon S3, User Authentication, VoIP, C Sharp (Programming Language), Software as a Service, Databases, Computer Telephony Integration, Continuous Integration, Customer Interaction Management (Software), Software Debugging, Hypertext Transfer Protocols (HTTP), JSON, Session Initiation Protocols, Python (Programming Language), NoSQL, OAuth, Salesforce.Com, Software Engineering, SQL Databases, Data Streaming, Systems Integration, TypeScript, WebSocket, WebRTC, Real-Time Transport Protocol, Information Technology, Web Technologies, Functional Programming, Api Gateway, Restful APIs, Docker, Servicenow
- **Published:** July 22, 2026
- **Apply:** https://www.jofdav.com/jobs/58940691-integration-engineer

## About the Role

* Technical depth to build real integrations (APIs, authentication, real-time streaming)

 * Communication skills to translate complex concepts for partners with varying expertise

 * Problem-solving focused on defining the actual problem, often the hardest part

 * Partner empathy to understand what partners need and meet them where they are, * BS or MS in Computer Science or related degree (or equivalent practical experience)

 * 3+ years of professional software development experience

 * Strong proficiency in one or more languages: JavaScript/TypeScript, Python, Java, C#/.NET

 * Experience building integrations with RESTful APIs (authentication, error handling, third-party platforms)

 * Solid understanding of web technologies (HTTP, WebSocket, JSON, OAuth)

 * Strong debugging skills across integration scenarios (API failures, authentication issues, network-level troubleshooting)

 * Excellent communication skills-explain technical concepts clearly to both technical and non-technical audiences

 * Strong problem-solving approach-clarify ambiguous requirements and nail down root causes

 * Experience collaborating with external partners, customers, or developer communities in a technical capacity

 * Partner empathy-understand partner needs and build solutions that meet them where they are

You will have an advantage if you also have experience with:

 * Contact center technologies (ACD, IVR, CTI, telephony, screen pop)

 * Building sample applications, PoC integrations, or writing developer documentation

 * Network and telephony (SIP protocol, VoIP, RTP, signaling flows)

 * Real-time communication protocols (WebSocket, WebRTC, SIP backchannel)

 * SaaS platform integrations (Salesforce, ServiceNow, CRM systems)

 * AI/ML integration patterns (agent assist, real-time transcription, RAG)

 * AWS services (Lambda, API Gateway, S3), CI/CD tools, Docker

 * Database experience (SQL, NoSQL)

## Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.


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