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# Applications Support Specialist

- **Company:** Knowledge Services
- **Location:** Indianapolis, IN, United States
- **Experience:** Starter
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Microsoft Azure, Java Development Kit, JasperReports, Scrum Methodology, Regression Testing, Information Technology
- **Published:** July 16, 2026
- **Apply:** https://careers-knowledgeservices.icims.com/jobs/30966/entry-level-applications-support-specialist---it-computer-science/job?mode=apply&apply=yes&in_iframe=1&hashed=-336180885

## About the Role

* 4-year Computer Science degree required.
 * Knowledge of system maintenance and upgrades, quality assurance and testing, and agile & IT best practices
 * Proven teamwork, attention to detail, and communication skills

Physical Requirements:

 * Job frequently requires sitting, handling objects with hands.
 * Job requires standing, walking, reaching, talking, hearing, and lifting up to 20 pounds.

## Description

The Applications Support Specialist will work exclusively under the direct guidance, mentorship, and supervision of a Senior Developer to contribute on a combination of the projects below.

 * System Maintenance & Upgrades
 * Execute repetitive, step-by-step JDK upgrades across various environments following established technical playbooks.
 * Document upgrade outcomes, track environmental variables, and log technical discrepancies.
 * Quality Assurance & Testing
 * Perform repetitive manual regression testing to ensure applications remain stable post-upgrade.
 * Identify, document, and track software bugs using team management tools.
 * Jaspersoft Reports Support (Break-Fix)
 * Troubleshoot and resolve minor issues in Jaspersoft reports (e.g., layout adjustments, text overlapping, simple query fixes).
 * Test modified reports in a dedicated sandbox environment before submittal.
 * Agile & IT Best Practices (Learning Track)
 * Participate actively in standard Agile rituals, including Daily Standups and Sprint Retrospectives.
 * Manage assigned tasks and log effort transparently within the team's Microsoft ADO Agile platform.


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