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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Application Development - **Company:** Private National Mortgage Acceptance Company, LLC - **Location:** Westlake Village, CA, United States - **Experience:** Experienced - **Salary:** $131,500.0 - $294,000.0 - **Contract:** Permanent contract - **Skills:** Clean Code Principles, JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Amazon Web Services, Authentication Protocols, Unit Testing, Bash Shell, VoIP, Cloud Computing, Communication Softwares, Software Design Patterns, DevOps, Distributed Systems, Python (Programming Language), Linux System Administration, MongoDB, Packet Analyzer, Network Protocols, Node.Js, NoSQL, OAuth, Open Source Technology, Performance Tuning, Software Engineering, Software Systems, TCP/IP, Wireshark, TypeScript, Web Application Frameworks, AWS Cdk, Scripting, Software Modules, ReactJS, Delivery Pipeline, Backend, Event Driven Architecture, Git Flow, Kubernetes, Information Technology, Api Design, Zendesk, Network Server, Docker, Servicenow, Golang, Microservices - **Published:** May 19, 2026 - **Apply:** https://www.careerboard.com/us/en/find-jobs-in-United-States/-36780E484BCD7465FB/ ## About the Role * Bachelor's degree in Computer Science, Engineering, or related field (or 3+ years equivalent experience). * 8+ years of software engineering experience, including 3+ years in technical leadership roles. * Proven success leading teams building Real Time communication or VOIP-based applications. * Hands-on experience with Back End development (Go, Python, Node.js) and Front End frameworks (React, TypeScript, JavaScript). * Strong understanding of API design, microservices, and distributed systems. * Experience working with: + FreeSWITCH and SIP protocols. + Zoom, ZenDesk, Five9, CallMiner or similar communication platforms. + Cloud infrastructure (AWS preferred). + DevOps pipelines and Git-based workflows. * Knowledge of: + Networking protocols (SIP, RTP, TCP/IP, DTMF, QoS). + NoSQL databases (MongoDB). + Container orchestration (Kubernetes), Docker. + Infrastructure as code (Chef, AWS CDK, Troposphere). + Authentication protocols (OAuth2). * Familiarity with Agile and SCRUM methodologies. * Strong communication and collaboration skills, with a demonstrated ability to work across teams and drive results. Nice to Haves: * Experience with FreeSWITCH module development or customization. * Familiarity with packet analysis tools (eg, Wireshark). * Prior experience with SMS, contact center, or CRM integrations. * Linux systems administration and Scripting with Bash/Python. * Background in speech analytics, AI-driven call classification, or Real Time transcription. ## Description We are seeking an experienced VP, Application Development to lead the development of next-generation Communication Platforms at Pennymac. This role will manage and mentor a talented team of application developers building robust, scalable, and highly available systems. The ideal candidate combines deep technical expertise in Real Time communications and open-source tools like FreeSWITCH, with proven experience delivering enterprise-grade software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom, and CallMiner. You will guide the design, development, and deployment of VOIP/SIP systems, Real Time APIs, and customer engagement platforms, driving innovation while ensuring quality, reliability, and performance., * Lead, mentor, and develop a team of engineers focused on communication technologies and full-stack development. * Set technical direction and ensure adoption of best practices in architecture, security, DevOps, and software delivery. * Champion a high-performance, agile development culture aligned with Pennymac's values and technology strategy. * Oversee development of complex, enterprise-transforming communication applications using modern tech stacks. * Drive the integration of communication platforms (eg, Zoom, Five9, ZenDesk, CallMiner) with internal systems. * Ensure the design and stability of VOIP infrastructure, including SIP Servers and FreeSWITCH deployments. * Promote the use of design patterns, event-driven architecture, unit testing, and clean code principles across the team. * Architect scalable, secure, and cloud-native solutions leveraging containerization (Docker/Kubernetes), CI/CD pipelines, and infrastructure-as-code (eg, Chef, AWS CDK, Troposphere). * Guide incident response and troubleshooting of high-impact production issues with composure and technical depth. * Foster observability, monitoring, and performance tuning practices in VOIP and application environments. * Work cross-functionally with business stakeholders, Product, QA, and IT to ensure applications deliver measurable business value. * Translate business needs into clear technical goals, balancing short-term delivery with long-term maintainability. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers) - [NoSQL Data Modeling for Front-end Developers](https://www.wearedevelopers.com/videos/297-nosql-data-modeling-for-front-end-developers) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)