> Markdown version of [/jobs/ext/167704-it-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/167704-it-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technical Support Specialist - **Company:** METER Group - **Location:** Pullman, WA, United States - **Experience:** Experienced - **Salary:** $42,765.0 - $54,184.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Outlook, Command-Line Interface, Information Systems, System Configuration, Dynamic Host Configuration Protocol, Linux, Domain Name System (DNS), Microsoft Office, Networking Basics, Microsoft SharePoint, TCP/IP, Virtual Local Area Networks, Windows Desktop, Cloud Platform System, Information Technology, Workday, Server Operating Systems & Platforms - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=37bddec11708ccc3 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * High School Diploma. * 2-4 years of related experience in an IT support role. * Valid driver's license and reliable transportation to visit auxiliary offices as needed. * Hands-on experience supporting, installing, and troubleshooting Windows-based hardware and software. * Experience with Microsoft Office/365 products and Windows operating systems, including Outlook, Teams, OneDrive, SharePoint, and MFA administration. * Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs). * Strong customer service orientation with a friendly, dependable approach to end-user support. * Proficient written and verbal communication skills. * Detail-oriented with strong organizational and documentation habits. * Collaborative team player who seeks practical solutions and applies best practices., * Associate or bachelor's degree in information technology, Computer Science, Information Systems, or related field; or equivalent work experience. * Familiarity with server operating systems and virtualization concepts. * Basic understanding of cloud computing platforms (e.g., Entra, Microsoft 365 administration). * Basic familiarity with Linux operating systems and command-line fundamentals. * Relevant certifications (CompTIA A+, Network+, Microsoft, or similar) are a plus. ## Description Campbell Group is seeking a qualified IT Technical Support Specialist to provide frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration - handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations., The IT Technical Support Specialist provides frontline technical support to employees while also assisting in the administration and maintenance of core IT systems and infrastructure. This role serves as a bridge between end-user support and systems administration - handling day-to-day helpdesk needs and desktop support as the primary responsibility, while also contributing to server, network, and systems operations. The IT Technical Support Specialist maintains accurate documentation of assets, support requests, and system configurations, and works collaboratively with IT staff to ensure a stable, secure, and efficient technology environment., Typical office environment with computer workstation. This job operates in a general office environment with computer workstation, that includes light manufacturing facilities. Physical requirements: Able to work 40+ hours per week, along with occasional work on weekends or holidays as needed. Combination of standing and sitting for extended hours during the workday. Sitting in front of a computer monitor and using a keyboard for extended hours during the workday. 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