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# Manager, Digital Solutions - Laboratory Systems

- **Company:** NeoGenomics Laboratories, Inc.
- **Location:** Fort Myers, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, JIRA, Microsoft Azure, Business Systems, Information Systems, Digital Technology, Scrum Methodology, Statistical Process Control (SPC), Web Platforms, Information Technology
- **Published:** July 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=753e138706e18597

## About the Role

* Bachelor's Degree in Business, Information Systems, Computer Science, or related field
 * 5 years of progressive experience required, 8 preferred, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people, including Business Analysts or similar delivery roles
 * At least one recognized Agile or project delivery certification, such as Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), SAFe Release Train Engineer (RTE), SAFe Product Owner/Product Manager (POPM), SAFe Program Consultant (SPC), or an equivalentAgile/delivery credential
 * Ability to travel up to 30% of the time
 * Demonstrated experience leading governance, demand management, and prioritization for a portfolio of enterprise platforms or applications supporting multiple business functions with competing priorities
 * Hands-on experience leading Scrum or hybrid Agile delivery across multiple concurrent teams, including dependency management and release planning
 * Proven ability to deliver technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare
 * Experience managing implementation partners and third-party vendors, including oversight of scope, timelines, and Statement of Work (SOW) commitments
 * Strong executive communication and stakeholder management skills, with the ability to communicate delivery status, facilitate prioritization discussions, and influence decision-making across diverse stakeholder groups
 * Proficiency with Agile delivery and portfolio management tools, including Jira, Azure DevOps, or equivalent platforms
 * Demonstrated proficiency using AI-enabled tools to enhance day-to-day work while understanding the governance, risk, and responsible use considerations associated with AI
 * Ability to sit and/or stand for long periods of time
 * Ability to lift up to 15 pounds

## Description

As the Manager, Digital Solutions you will lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting multiple business functions. You will establishes the operating model for cross-functional demand management, ensuring business priorities are aligned, sequenced, and translated into executable delivery plans. As a player-coach you will leads and develop a team of Business Analysts, facilitates governance and prioritization forums, and partners with business leaders, technology teams, and vendors to deliver scalable digital solutions that drive operational excellence and business value., * Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management

 * Develop and maintain platform roadmaps that align business priorities, technology initiatives, and operational support activities with organizational strategy and the Digital Technology Services (DTS) roadmap
 * Facilitate governance and prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive transparent investment decisions
 * Provide executive-level reporting on platform health, delivery progress, risks, dependencies, and strategic initiatives to support informed decision-making
 * Serve as the primary relationship manager for business stakeholders across multiple functions, translating business objectives into prioritized, actionable technology solutions
 * Partner with business leaders to evaluate, refine, and prioritize demand, ensuring requests address root business needs and maximize organizational value
 * Coordinate delivery with internal technology teams, external vendors, and implementation partners to ensure projects are delivered on time, within scope, and in accordance with quality expectations
 * Lead Agile delivery across multiple cross-functional teams by facilitating planning, managing dependencies, mitigating risks, and driving continuous improvement in delivery performance
 * Ensure platform enhancements and projects comply with applicable regulatory, validation, documentation, and change management requirements while maintaining delivery efficiency


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