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# It Business Services Specialist

- **Company:** Solera
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, JIRA, Data Security, Issue Tracking Systems, Microsoft Office, Microsoft SharePoint, Microsoft InTune, Information Technology, Servicenow
- **Published:** July 31, 2026
- **Apply:** https://www.buscojobs.com.es/it-business-services-specialist-en-madrid-ID-364231210

## About the Role

environment* 3-5 years of Windows ***** support xqbhyrx in a corporate environment* Strong troubleshooting skills (basic and advanced)* Experience with Office 365 administration (Intune, Entra ID, SharePoint, Exchange)* Experience with Active Directory or ADManager* Proficiency with Zoom and Microsoft Teams conferencing* Experience with ticketing systems (Jira or ServiceNow) with SLAs/KPIs* Local to Seville or Madrid; ability to travel on short notice* Ability to prioritize by impact and urgencyRequisitos principales*

## Description

Experteer Overview Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado.In this role you will deliver advanced IT support for a multinational enterprise, spanning macOS, iOS and Windows environments, across office and remote users.You will manage onboarding, asset lifecycle, and end?user enablement while partnering with cross?functional teams to maintain secure, compliant operations.You'll support executives at events and contribute to continuous improvement, IT projects, and documentation.This role offers exposure to enterprise IT platforms and a dynamic, hands?on environment.Compensaciones / Beneficios* Support end-user community on-site and remotely, with advanced troubleshooting across macOS, iOS, and Windows* Onboard/offboard users and manage lifecycle of IT equipment from procurement to disposal* Maintain office tech platforms (networking, conferencing via Zoom/ Teams, AV) and automation systems* Provide white-glove IT support for executives and during events* Document and train Level 1-2 support staff; contribute to IT projects and process improvements* Ensure ticket closure within SLA with clear notes; uphold data security and SOX compliance* Participate in audits (ISO/SOX/SOC) and ensure bespoke setups are well documented* Collaborate with vendors and third parties; travel to Seville/Madrid as needed* Prioritize issues by impact/urgency; support asset management and end-point managementResponsabilidades* 2+ years of macOS u**** iOS support in a corporate environment* 3-5 years of Windows ***** support xqbhyrx in a corporate environment* Strong troubleshooting skills (basic and advanced)* Experience with Office 365 administration (Intune, Entra ID, SharePoint, Exchange)* Experience with Active Directory or ADManager* Proficiency with Zoom and Microsoft Teams conferencing* Experience with ticketing systems (Jira or ServiceNow) with SLAs/KPIs* Local to Seville or Madrid; ability to travel on short notice* Ability to prioritize by impact and urgencyRequisitos principales*


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