> Markdown version of [/jobs/ext/1680353-technical-support-engineer-s-eu](https://www.wearedevelopers.com/jobs/ext/1680353-technical-support-engineer-s-eu). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer, S. Eu - **Company:** Pylontech - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Modular Design, Systems Architecture - **Published:** July 31, 2026 - **Apply:** https://www.buscojobs.com.es/technical-support-engineer-s-eu-en-madrid-ID-364260058 ## About the Role Draft technical proposals and relevant documentation for both internal and external purposes.Handle after?sales issues with distributors in Southern Europe by coordinating with their technical staff, providing technical solutions, and conducting regular after?sales training sessions.Present new products to distributors upon launch, clearly explaining product features and usage instructions.Manage inventory levels of spare parts and replacement components for distributor after?sales services.Minimum Qualifications:Bachelor's degree (or higher) in Electrical Engineering, Energy Systems, or related technical fields.Minimum of 2 years of relevant experience in renewable energy, power generation, or energy storage sectors.Familiarity with renewable energy system architecture, including key components and system integration.Proficient in Spanish and English, with excellent verbal and written communication skills.Strong problem?solving, coordination, and logical thinking abilities.Ability to work collaboratively within a team and effectively manage multiple projects simultaneously.Preferred Qualifications (Non?essential):Experience with energy storage systems, photovoltaic (PV) inverters, or battery technologies.Hands?on experience using project management tools or CRM systems.Technical certification in renewable energy systems or related areas. xqbhyrx Possession of a valid driver's license is advantageous. #J-*****-Ljbffr ## Description Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector.Established in **** and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries.The company's product portfolio includes advanced lithium iron phosphate (LiFePO4) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.Learn more at Responsibilities:Conduct technical discussions during the pre?sales phase to thoroughly understand customer needs and provide professional guidance in configuring appropriate solutions.Respond promptly and accurately to technical inquiries from customers during the pre?sales stage.Design and deliver customized technical solutions, including preparing and providing detailed product configuration documentation.Manage all technical aspects of projects throughout their lifecycle-from initial consultation, solution design, and production planning, through to delivery support, including documentation, installation, and commissioning.Collect, analyze, and consolidate market information, including competitor products.Draft technical proposals and relevant documentation for both internal and external purposes.Handle after?sales issues with distributors in Southern Europe by coordinating with their technical staff, providing technical solutions, and conducting regular after?sales training sessions.Present new products to distributors upon launch, clearly explaining product features and usage instructions.Manage inventory levels of spare parts and replacement components for distributor after?sales services.Minimum Qualifications:Bachelor's degree (or higher) in Electrical Engineering, Energy Systems, or related technical fields.Minimum of 2 years of relevant experience in renewable energy, power generation, or energy storage sectors.Familiarity with renewable energy system architecture, including key components and system integration.Proficient in Spanish and English, with excellent verbal and written communication skills.Strong problem?solving, coordination, and logical thinking abilities.Ability to work collaboratively within a team and effectively manage multiple projects simultaneously.Preferred Qualifications (Non?essential):Experience with energy storage systems, photovoltaic (PV) inverters, or battery technologies.Hands?on experience using project management tools or CRM systems.Technical certification in renewable energy systems or related areas.xqbhyrx Possession of a valid driver's license is advantageous.#J-*****-Ljbffr ## Related Videos - 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