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# IT Operations Management - Senior Consultant

- **Company:** The Bench
- **Location:** Frankfurt am Main, Germany
- **Experience:** Expert
- **Salary:** €75,000.0 - €100,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Lifecycle Management, Configuration Management Databases, Servicenow
- **Published:** July 6, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=d31b2b4333d2bbba

## About the Role

Mind. 5 Jahre Erfahrung in Infrastruktur-/Applikationsmanagement
Mehrjährige, verifizierbare Hands-on-Erfahrung mit ServiceNow ITOM und CMDB/CSDM zwingend erforderlich
Verständnis von IT als Service-Organisation
Monitoring-Lösungen, ITOM-Konzepte, JavaScript wünschenswert
ServiceNow-Zertifizierung wünschenswert (Zertifikatsnachweis bei Bewerbung)
Deutsch C2, sehr gutes Englisch
Arbeitserlaubnis für Deutschland/Österreich/Schweiz und Sozialversicherungsfähigkeit zwingend erforderlich
Eigenverantwortlich, strukturiert, souverän im Kundenkontakt

## Description

Analyse und Bewertung bestehender ITOM-Prozesse und Infrastruktur
Eigenverantwortliche Leitung von ITOM-Projekten
Konzeption zukünftiger ITOM-Lösungen und CMDB-Architekturen
Workshops, Trainings, Kundenpräsentationen (DE/EN)
Technisch-fachliche Begleitung der Umsetzung
Coaching von Projektteams, Presales-Support


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