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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Developer - **Company:** CareerCircle - **Location:** Atlanta, GA, United States (Remote available) - **Salary:** $124,800.0 - $141,440.0 - **Contract:** Temporary contract - **Skills:** Agile Methodology, Artificial Intelligence, Interactive Voice Response, Information Systems, Databases, Data Governance, Information Management, Location Search Optimization, Power BI, Standard Sql, Salesforce.Com, Software Systems, SQL Databases, Tableau (Software), Chatbots, Large Language Models, Data Management, Tools for Reporting - **Published:** July 31, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/ga/atlanta/09ee75e2-d0a3-4b84-9c83-bee139079880 ## About the Role * Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space. * Experience working in an AGILE environment. * Strong analytical skills and proficiency in data modeling techniques. * BA/BS in CS, Information Systems or Information management or Systems design. * Ability to manage complex projects and deliver results in a fast-paced environment. * Excellent communication and leadership abilities. Bonus if you have: * Deep expertise in insurance financial engines and regulatory compliance. * Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau. Skills IVR, AI, LLM, Self Service, Contact Center, Regulatory, Compliance, SQL Top Skills Details IVR,AI,LLM,Self Service,Contact Center ## Description Power BI, Call Flow AI Agents Operations Leadership Governance Data Quality Communication Data Modeling Goal-Oriented Systems Design Reporting Tools Decision Making Data Governance Data Management Customer Service Business Process Agile Methodology Analytical Skills Business Valuation Financial Services Information Systems Strategic Alignment Regulatory Compliance Business Intelligence Deterministic Methods Full Stack Development Operational Efficiency Information Management Artificial Intelligence Business Transformation Self Service Technologies SQL (Programming Language) Interactive Voice Response Continuous Improvement Process Business Intelligence Data Modeling, We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry., * Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents. * Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors. * Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency. * Develop actionable business intelligence and analytics to drive decision-making. * Lead ongoing reviews of business processes and developing optimization strategies. * Develop and implement data governance, data management, and data quality program practices and strategies. * Model business processes for Interactive Voice Response (IVR) and implement effective solutions. * Foster a culture of continuous improvement and excellence., Power BI Call Flow AI Agents Operations Leadership Governance Data Quality Communication Data Modeling Goal-Oriented Systems Design Reporting Tools Decision Making Data Governance Data Management Customer Service Business Process Agile Methodology Analytical Skills Business Valuation Financial Services Information Systems Strategic Alignment Regulatory Compliance Business Intelligence Deterministic Methods Full Stack Development Operational Efficiency Information Management Artificial Intelligence Business Transformation Self Service Technologies SQL (Programming Language) Interactive Voice Response Continuous Improvement Process Business Intelligence Data Modeling +0 Google Business Intelligence Google IT Support Salesforce Admin Salesforce Developer Banking Business Analyst With HSA Experience TEKsystems Atlanta, GA*Remote Banking Operations Business Analysis Business Valuation Software Solutions Financial Institution Full Stack Development Artificial Intelligence Business Transformation +0 ## Related Videos - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Prompt Engineering Your Career: AI Agents for Tech Interview Prep](https://www.wearedevelopers.com/videos/100227-prompt-engineering-your-career-ai-agents-for-tech-interview-prep) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Got AI ideas but no money? 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