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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer - Enterprise Technology & Operations - **Company:** American Electric Power - **Location:** New Albany, OH, United States - **Experience:** Expert - **Salary:** $87,633.0 - $128,688.0 - **Contract:** Permanent contract - **Skills:** User Authentication, Border Gateway Protocol, Cloud Computing, Monitoring of Systems, Virtual Private Networks (VPN), Routing, Network Protocols, Open Shortest Path First (OSPF), Public Key Infrastructure, Network Routers, Enterprise Software Applications, Firewalls (Computer Science), Information Technology, Firewall Services Module, Cisco - **Published:** July 1, 2026 - **Apply:** https://dejobs.org/x/x/26C30A50A1BB402FBF8B48E12A42ACA3/job/ ## About the Role * Demonstrate thorough knowledge of AEP infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems. * Exhibit and apply proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service skills. * Networking Protocols: Strong understanding of routing (OSPF, BGP) and switching. * Hardware: Proficiency with major vendor equipment (Cisco, Arista, etc). * Security: Knowledge of firewalls, VPNs, PKI, and cybersecurity best practices. * Troubleshooting: Excellent problem-solving skills for diagnosing and resolving complex issues * This position participates in an on-call rotation and is part of an operational support team that provides 24x7 coverage and support. Nice-to-haves: * Firewall configuration, installation and maintenance * Authentication, Authorization and Accounting (AAA) to provide authentication of devices and users * Solid foundation of routers and switches (Cisco, Arista, etc) * Background in supporting users in larger settings. * Ability to work independently and manage tasks effectively. * Good communication skills, able to interact with different customers, including leadership. * Experience working with a team in a larger environment What We're Looking For: Infrastructure Engineer Sr (SG7): Education requirements are listed below: * Bachelor's degree in computer science, engineering, or related technical field is required. Work Experience requirement listed below: * 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. Infrastructure Engineer Prin (SG8): Education requirements are listed below: * Bachelor's degree in computer science, engineering, or related technical field is required. Work Experience requirement listed below: * 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered. ## Description Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices., * Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure: Perform infrastructure project assignments. Plan, research, evaluate and design infrastructure solutions. * Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP's approval processes as part of change management, incident management and trouble response scenarios. * Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations. * Prepare technical documentation including procedures, manuals, and reports. * Review and adhere to budgeting and approval processes while assisting with annual and project planning. * May provide training and mentoring, as well as work direction, to others on the team. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)