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# IT-Support 1st- und 2nd-Level

- **Company:** DIS AG
- **Location:** Bad Dürkheim, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Systems Integration
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5803088749

## About the Role

* Abgeschlossene Ausbildung als Fachinformatiker für Systemintegration oder vergleichbare Qualifikation

Erfahrung im Umgang mit Helpdesk-Systemen
Begeisterung für komplexe technische Aufgaben
Kenntnisse in Windows Serversystemen und Active Directory von Vorteil
Selbstständige, lösungsorientierte Arbeitsweise
Teamgeist und starke kommunikative Fähigkeiten

## Description

* Client-Support durch Störungsmeldungsannahme und detaillierte Fehleranalyse (Incident & Problem Management)

Einrichtung, Installation, Wartung und Aktualisierung von Arbeitsplatztechnologie (Hard- und Software)
Monitoring der Systeme und Komponenten für einen reibungslosen Betriebsablauf
Bearbeitung von Serviceanfragen, z.B. bei Mitarbeiterwechseln und Beschaffung von Ausstattung (Service Request Management)
Verwaltung von Nutzerkonten und Zugriffsberechtigungen auf Clientebene


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