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# Product Owner

- **Company:** Ingenico Group
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Confluence, JIRA, Microsoft Azure, DevOps, Middleware, Scrum Methodology, Salesforce.Com, SAP (Applications), Genesys, Git, Data Analytics, Servicenow
- **Published:** July 13, 2026
- **Apply:** https://www.jobleads.com/es/job/e5c12352218bbc0e4bb1b15cb08fec7a5

## About the Role

* 3 - 5 years as Product Owner / Product Manager for B2B SaaS or device-centric platforms
 * Knowledge of field-service or asset-management domains (e.g., ITIL, predictive maintenance)
 * Proven experience delivering products under Scrum or SAFe, coordinating multiple squads.
 * Experience with backlog & DevOps tools (Jira, Confluence, Git)
 * Strong analytical skills; comfortable defining KPIs, writing produc documentation.
 * Excellent stakeholder management and communication skills in fluent English (written & spoken).

Nice-to-Haves

 * Hands-on experience integrating Salesforce (Service / Field Service), Genesys, SAP (ERP, FSM) and IoT data streams through APIs or middleware
 * Experience with ServiceNow, AWS/Azure IoT, or real-time telemetry analytics

## Description

* Ownership Shape, prioritise and continuously refine the product backlog, translating strategic themes into clear, testable user stories with acceptance criteria. Own the long-term roadmap in partnership with the Product Manager
 * Squad - Leadership Serve as Product Owner for Scrum/SAFe squads ( 20 developers). Run backlog refinements, sprint planning and reviews; make real-time scope decisions to maximise value., * Integration Define functional requirements for integrations with Salesforce, Genesys Cloud CX, SAP (ERP/FSM) and IoT data pipelines, ensuring secure, scalable and compliant architectures., * Alignment Act as the voice of the customer and business: collaborate daily with UX, Data, Operations, Engineering and Support; evangelise the product vision to senior leadership and commercial teams., * Management Coordinate with the Service Process Manager and Adoption Lead to transition new features into "Run" operations-training, SOP updates, early-life support KPIs.

Success Metrics (first 12 months)

 * Roadmap Delivery - epic completion rate and predictability across three squads
 * Adoption - Onboard 4 customers across 2 geographies
 * In case of migration from existing customers, reach 30% of active devices managed through HMS vs. total install base
 * Business Growth - incremental business directly attributed to HMS capabilities ie. New customers, new services, new features.
 * Positive feedback - Positive scoring and testimonials from rollout customer with regards to the HMS capabilities and future plans.


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