> Markdown version of [/jobs/ext/169542-associate-it-operations-engineer](https://www.wearedevelopers.com/jobs/ext/169542-associate-it-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Associate IT Operations Engineer

- **Company:** Iconvergence, Inc.
- **Location:** Carson, CA, United States
- **Experience:** Expert
- **Salary:** $62,400.0 - $66,560.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Continuous Integration, Dynamic Host Configuration Protocol, DevOps, Domain Name System (DNS), Video Game Development, Hyper-V, Information Technology Operations, Virtual Private Networks (VPN), Network Architecture, Networking Basics, Perforce, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Graphics Processing Unit (GPU), Peripherals, Firewalls (Computer Science), Git, Computer Equipment, Build Tools, Software Version Control, Jenkins, Vmware
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f7d618960e8300ed

## About the Role

Do you have experience in macOS?, * Five+ years in IT operations, service desk, or infrastructure support.

 * Experience supporting Windows and macOS in production environments.
 * Strong understanding of network fundamentals (TCP/IP, DNS, DHCP, VLANs).
 * Hands-on experience with on-prem servers or virtualization (VMware / Hyper-V.)
 * Familiarity with DevOps tools or build systems in game or software environments.
 * Experience troubleshooting PC hardware, GPUs, and peripherals.
 * Strong customer service mindset and problem-solving skills.
 * Clear communication with developers, artists, and production teams.
 * Ability to prioritize in fast-paced studio environments.
 * Proactive, detail-oriented, and service-driven.

## Description

* Deliver Tier 1 and Tier 2 IT support (hardware, OS, software, peripherals).
 * Support game development workstations and performance-critical tools.
 * Troubleshoot network infrastructure (LAN/WAN, Wi-Fi, VPN, firewalls, switches).
 * Maintain on-prem servers, storage, virtualization, and build pipelines.
 * Monitor system health, resolve incidents, and escalate when required.
 * Maintain documentation, asset inventory, and operational runbooks.
 * Improve IT workflows, automation, and service efficiency.
 * Support CI/CD systems, version control, and DevOps tools (Git, Jenkins, Perforce).


## Related Videos

- [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94)
- [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix)
- [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities)

## Related Articles

- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [Dev Digest 130 - The Diablo is in the details](https://www.wearedevelopers.com/magazine/470-dev-digest-130-the-diablo-is-in-the-details)
- [Dev Digest 125 - Duck and Cover](https://www.wearedevelopers.com/magazine/462-dev-digest-125-duck-and-cover)