> Markdown version of [/jobs/ext/1695987-technical-support-representative](https://www.wearedevelopers.com/jobs/ext/1695987-technical-support-representative). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Representative

- **Company:** TEKSYSTEMS INC.
- **Location:** Atlanta, GA, United States
- **Salary:** $52,000.0 - $56,160.0
- **Contract:** Temporary to permanent
- **Skills:** Computing Platforms, Issue Tracking Systems, Networking Basics
- **Published:** July 2, 2026
- **Apply:** https://dejobs.org/x/x/8046453412144F75AABA60394FCBFE55/job/

## About the Role

* Technical Support
 * Troubleshooting
 * Customer Support
 * Customer Service
 * Call Center Experience

Top Skills

 * Technical Support
 * Troubleshooting
 * Customer Service
 * Customer Support

Additional Skills & Qualifications (Nice to Have)

 * Law enforcement or public safety experience
 * Networking fundamentals
 * Strong customer service and communication skills
 * High level of technical aptitude and comfort learning new technologies

## Description

What You Can Expect

 * Diagnose, troubleshoot, and resolve technical issues across a variety of products and software platforms
 * Develop and maintain subject matter expertise on all company products and solutions
 * Support customers through multiple communication channels (phone, email, chat, and/or ticketing systems)
 * Identify, document, and report product bugs, trends, and recurring issues to internal stakeholders to support continuous improvement
 * Deliver a high standard of technical support and customer experience at every interaction


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Uncertainty Estimation of Neural Networks](https://www.wearedevelopers.com/videos/227-uncertainty-estimation-of-neural-networks)
- [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)
- [Coffee with Developers - Andrew Taylor - CODE100 Manchester](https://www.wearedevelopers.com/videos/888-coffee-with-developers-andrew-taylor-code100-manchester)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)