> Markdown version of [/jobs/ext/1696668-onsite-supporter-im-first-und-second-level](https://www.wearedevelopers.com/jobs/ext/1696668-onsite-supporter-im-first-und-second-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Onsite-Supporter im first und second Level

- **Company:** Central IT Services GmbH
- **Location:** Augsburg, Germany
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Issue Tracking Systems, Laptops, Operational Systems, Hardware Infrastructure, Windows Client
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330277533

## About the Role

* Du hast eine abgeschlossene Berufsausbildung oder Umschulung im IT-Umfeld oder eine vergleichbare Qualifikation
 * Du hast Kenntnisse im Umgang mit Ticketsystemen
 * Du kennst dich mit der Verkabelung von Standard-Hardware aus
 * Du arbeitest gerne im Team und bist kommunikationsfähig
 * Du hast sehr gute Deutschkenntnisse und beherrscht die Grundlagen der englischen Sprache
 * Du kennst dich gut mt Windows Client Betriebssystemen aus

## Description

* Betreuung von Kunden vor Ort im first und second Level Support
 * Betriebsaufgaben bei Desktops, Notebooks, Tablets, iPhones, Multimedia und mobilen Handscannern
 * Fehlersuche- und Fehlerlösung von IT-Hardware und Software
 * Arbeiten mit Ticketsystem
 * Auf- und Abbau von IT-Arbeitsplätzen und Peripheriegeräten
 * Reparaturen und Garantieabwicklung von Desktops, Notebooks, Tablets, Smartphones und mobilen im Rahmen der Gerätegarantie


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