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# IT Servicetechniker

- **Company:** hkw München
- **Location:** Augsburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, IMac, Custom Software, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Virtual Private Networks (VPN), Local Area Networks, Wide Area Networks, Laptops, Operational Systems, Windows Client
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330267586

## About the Role

* Abgeschlossene Berufsausbildung im IT-Umfeld, z.B. als IT-Fachinformatiker oder IT-Systemelektroniker (m/w/d)
 * Berufserfahrung im IT-Support
 * Sehr gute Kenntnisse im Bereich Windows Client Betriebssystemen, wie Windows 10
 * Kenntnisse in der Betreuung von Windows Workstations und Laptops mit kundenspezifischer Software
 * Erste Kenntnisse in Netzwerken, wie WAN, LAN, VPN, DHCP, DNS, WLAN
 * Sehr gute Deutschkenntnisse

## Description

* Durchführen von Betriebsaufgaben bei Desktops, Notebooks, Tablets, iPhones, Multimedia und mobilen Handscannern
 * Analyse und Beseitigen von Störungen
 * Durchführen von Hardware-, Software- und Betriebssysteminstallationen
 * Durchführen von IT-Supportaufgaben anhand der übermittelten Incident-, Service-Request-, IMAC- und Break & Fix-Tickets
 * Durchführen von Installationen am Arbeitsplatz sowie IT-Umzüge und Abbauten


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