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# IT Support Specialist (Healthcare)

- **Company:** ALPINE
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $47,840.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Peripherals, Laptops
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9c6f75d7357b58bf

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, We are seeking a customer-focused and technically skilled Support Analyst I / IT Support Specialist to provide Tier 1 IT support in a fast-paced healthcare environment. This role is ideal for candidates with experience supporting PCs, printers, hardware deployments, and end users across multiple locations., * High school diploma or GED.

 * 3-8 years of IT support / desktop support experience.
 * A+ Certification is required.
 * Experience supporting: PCs and laptops, Printers and peripherals, Windows operating systems.
 * Experience with: IT hardware deployments, PC imaging and setup, End-user device support.
 * Experience working in: Hospital, Healthcare, Clinical or Medical environments.
 * Reliable transportation and ability to travel between campuses.
 * Strong troubleshooting and customer service skills., * Military background
 * Network+ Certification
 * Security+ Certification
 * ITIL Foundation
 * MCP / MCSA
 * CCNA
 * Vendor certifications (Lenovo, Lexmark, etc.)

## Description

* Provide Tier 1 technical support for: PCs and laptops, Printers and peripherals, Operating systems and applications.
 * Troubleshoot hardware, software, printer, and connectivity issues.
 * Support users remotely, by phone, and onsite.
 * Escalate advanced technical issues to Tier 2 teams when necessary.
 * Perform PC deployments, imaging, and hardware installations.
 * Configure printers, workstations, and IT equipment.
 * Travel between campuses and offsite healthcare locations.
 * Support healthcare users in hospital and clinical environments.


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