> Markdown version of [/jobs/ext/1697883-architect-genart](https://www.wearedevelopers.com/jobs/ext/1697883-architect-genart). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Architect - GENART - **Company:** Ipolarity LLC - **Location:** Cleveland, OH, United States - **Experience:** Expert - **Salary:** $79,040.0 - $104,000.0 - **Contract:** Permanent contract - **Skills:** Automatic Call Distributor, Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Software Quality, Code Review, Customer Interaction Management (Software), Distributed Systems, Iterative and Incremental Development, Node.Js, Rapid Prototyping Process, Cloud Services, Software Engineering, TypeScript, Google Cloud, Containerization, Kubernetes, Low Latency, Microservices - **Published:** July 7, 2026 - **Apply:** https://www.careerjet.com/jobad/usbae2188b9e7fd0d3e6b64de5c043f844 ## About the Role 8+ years of software engineering experience, including 2+ years in a Tech Lead or Lead Engineer role. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud native solutions on GCP. Solid understanding of microservices architecture, APIs, and distributed systems. Hands on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic Vibe Coding rapid prototyping and iterative development using AI assisted coding tools, prompts, and agent driven workflows. ## Description We are seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design and development. The Technical Lead partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable self service voice solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility., Lead solution architecture and technical design for IVR and voice bot initiatives. Design and develop Node.js / TypeScript microservices aligned to cloud native and low latency voice requirements. Own end to end delivery for complex features, from design through production. Apply agentic AI patterns using Gemini, LangGraph, and LangChain to enhance conversational behavior. Collaborate across the contact center technology ecosystem to support call routing, self service, and agent handoff scenarios. Establish and enforce engineering standards, including code quality, testing, and deployment practices. Perform code reviews and mentor engineers, raising the overall technical bar. Apply SRE principles to ensure observability, resiliency, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI)., Essential Duties and Responsibilities: - Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud … + 3 days ago + ## Related Videos - [Beyond Chatbots: How to build Agentic AI systems](https://www.wearedevelopers.com/videos/1629-beyond-chatbots-how-to-build-agentic-ai-systems) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Do TypeScript without TypeScript](https://www.wearedevelopers.com/videos/327-do-typescript-without-typescript) - [Building AI Applications with LangChain and Node.js](https://www.wearedevelopers.com/videos/1512-building-ai-applications-with-langchain-and-node-js) - [Stop Using Node.js Like It’s 2020! - Alfonso Graziano](https://www.wearedevelopers.com/videos/1863-stop-using-node-js-like-it-s-2020-alfonso-graziano) ## Related Articles - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Graph and AI Trends 2026: Why Is AI Running but Not Yet Delivering?](https://www.wearedevelopers.com/magazine/680-graph-and-ai-trends-2026-why-is-ai-running-but-not-yet-delivering) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix)