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# Mitarbeiter/in im 1st Level Support

- **Company:** Central IT Services GmbH
- **Location:** Kaufering, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Office Suite, DATEV
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330200525

## About the Role

* Abgeschlossene Ausbildung im IT-Umfeld oder vergleichbare Qualifikation
 * Mindestens 1 Jahr Berufserfahrung im IT-Umfeld
 * Ausgeprägte Kunden- und Serviceorientierung
 * Sehr gute Kenntnisse der Windows-Betriebssysteme und Office-Applikationen
 * Kenntnisse in der DATEV-Administration wären wünschenswert

## Description

* Bearbeitung und Dokumentation von Serviceanfragen und Störungsmeldungen
 * Kundenberatungsgespräche zur Handhabung
 * Windows, Outlook, DATEV
 * Erstbearbeitung von Performanceproblemen
 * Erstbearbeitung von Stillständen
 * Zusammenarbeit mit dem Second Level Support


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