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# IT Help Desk Technician

- **Company:** SYNERGY PARTNER GROUP, LLC
- **Location:** Colorado Springs, CO, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Microsoft Exchange Server, File Server, Microsoft Office, Microsoft Servers, Network Monitoring, Print Servers, Backup and Restore, Information Technology Outsourcing, Computer Equipment
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=60db84bdebcacebb

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, Intermediate Level Windows Systems Technician Compensation: Based on Skill Set and Knowledge.

Employment type: Full-Time Job opening with a fast growing and fun IT Managed Services Provider in Colorado Springs! If you love technology, problem solving, and helping people we encourage you to apply., Other Notes: Must be able to lift at least 50+ pounds Organized with well oral and written communications Professional attitude Self-motivated, must be able to work alone without constant supervision Business attire is required. Must have reliable transportation (travel to clients will be required at times), * High school or equivalent (Preferred)

Experience:

 * Help desk: 1 year (Preferred)
 * Windows: 1 year (Preferred)

## Description

Responsibilities: Track all trouble tickets Document resolution with well written communication Respond to customer requests in a timely manner while keeping our SLA's. Install, modify and repair computer hardware and software Monitor network nodes, Backup systems, Anti-virus and other relevant systems Knowledge / Experience: Microsoft Windows 7, 8, 10, 11 Professional, Microsoft Office 2013, 2016, 2019 Microsoft Server 2008, 2012, 2016, 2019 Microsoft Active Directory, Group policy (are a plus) Microsoft Exchange, File Server, Print Server (are a huge plus)


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