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# IT-Anwendersupport - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Remote Infrastructure Management, Information Technology, User Accounts
- **Published:** July 31, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=364061

## About the Role

Abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation Erste Erfahrung im IT-Support von Vorteil Gute Kenntnisse in Microsoft-Produkten und Windows-Systemen Serviceorientiertes Auftreten, Kommunikationsstärke und Teamfähigkeit Sehr gute Deutschkenntnisse

## Description

Betreuung von Mitarbeitenden im 1st- und ggf. 2nd-Level-Support (Hard- und Software) Installation, Konfiguration und Wartung von IT-Arbeitsplätzen und Peripheriegeräten Problemanalyse und -lösung vor Ort sowie per Fernwartung Verwaltung von Benutzerkonten (Active Directory, Exchange etc.) Dokumentation im Ticketsystem und enge Zusammenarbeit mit der IT-Abteilung


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