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# Help Desk Level 1 - D

- **Company:** Manpower
- **Location:** Green Oaks, IL, United States
- **Experience:** Starter
- **Salary:** $62,400.0 - $66,560.0
- **Contract:** Temporary contract
- **Skills:** Business Systems, Software Documentation, Computer Literacy, Network Troubleshooting, System Testing
- **Published:** May 17, 2026
- **Apply:** https://www.juju.com/job/00000000g0dcxv

## About the Role

The ideal candidate will have strong communication skills, excellent computer knowledge, and experience supporting business systems in a fast-paced environment., + High School Diploma required; Associate's Degree preferred

 + 1-3 years of experience in a business systems support or help desk role

 + Strong verbal and written communication skills

 + Excellent computer and troubleshooting skills

 + Customer-focused mindset with strong attention to detail

 + Ability to work independently and collaboratively within a team environment

**We are looking for the candidate who are eligible to work with any employers without sponsorship** .

## Description

We are seeking a Help Desk Level 1 professional to support Global Compliance systems and applications. This role will provide Level 1 technical support, troubleshoot system issues, manage support requests, and assist with system maintenance and testing., + Provide Level 1 support for Global Compliance systems and applications

 + Review support tickets and emails, troubleshoot issues, and determine root causes

 + Work closely with internal technology and compliance teams to resolve system issues

 + Support day-to-day incident management and issue resolution

 + Assist with system testing, troubleshooting, and documentation

 + Maintain system documentation and support end-user training activities

 + Recommend solutions using existing applications and systems

 + Complete assigned project tasks within timelines and budget requirements

 + Ensure compliance with corporate policies and procedures


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