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# Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Penns Grove, NJ, United States
- **Contract:** Temporary contract
- **Skills:** Computer Performance, Peripherals, Computer Equipment
- **Published:** July 8, 2026
- **Apply:** https://dejobs.org/x/x/55F86F33ECF44BA8B0235126897DEAEC/job/

## About the Role

Requirements * Experience providing desktop or PC technician support in an onsite environment.

 * Working knowledge of computer hardware, associated peripherals, and end-user device troubleshooting.

 * Hands-on experience with cable installation and physical workstation setup.

 * Familiarity supporting Dell Technologies equipment in a business setting.

 * Experience working with Apple devices and resolving common hardware-related issues.

 * Ability to manage multiple support requests while maintaining strong attention to detail and service quality. Technology Doesn't Change the World, People Do.®

## Description

We are looking for a SECONG SHIFT (1PM - 9PM) Desktop Support Analyst to provide hands-on technical support for end-user hardware and workstation environments in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is comfortable troubleshooting desktop equipment, supporting Apple and Dell devices, and ensuring reliable day-to-day PC operations. The role requires a practical technician who can resolve hardware issues efficiently, assist with equipment setup, and help maintain a stable onsite computing environment.

Responsibilities:

 * Provide frontline technical assistance for desktops, laptops, peripherals, and related hardware used across the site.

 * Diagnose and correct workstation problems involving physical components, device connectivity, and general computer performance.

 * Set up, install, and organize cabling for computer equipment, monitors, docking stations, and other user technology.

 * Support and maintain Dell and Apple devices, including troubleshooting hardware-related incidents and coordinating replacements when needed.

 * Prepare, deploy, and reconfigure PCs and associated equipment for new users, relocations, and refresh activities.

 * Document service activity, hardware issues, and resolutions to support accurate tracking and ongoing operational continuity.

 * Work with internal teams to resolve escalated technical issues and ensure timely restoration of user productivity.


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